Exchange syncing issues - The server reported that y our password is incorrect

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E J

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May 4, 2021, 2:18:32 PM5/4/21

to CalenGoo-Android-Support

I keep getting this message when I start Calengoo and it tries to sync with my exchange account: The server reported that y our password is incorrect. Please enter the correct password.

Passwords are all correct.

When I enter the password it still doesn't sync and repeats the error.

Any ideas how I can correct this?

Thanks

Libby

CalenGoo Support

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May 4, 2021, 2:20:38 PM5/4/21

to CalenGoo-Android-Support

On Tuesday, May 4, 2021 at 8:18:32 PM UTC+2 E J wrote:

Hi Libby,

I keep getting this message when I start Calengoo and it tries to sync with my exchange account: The server reported that y our password is incorrect. Please enter the correct password.
Passwords are all correct.
When I enter the password it still doesn't sync and repeats the error.

thank you for your email! Are you maybe using two factor authentication? Does it work if you add the account using "Settings > Accounts > Add account > Microsoft Office 365" instead of "Microsoft Exchange"?

Another option to sync with Exchange would be to turn "Settings > Accounts > Android" on in CalenGoo and then add the Exchange account in the "Settings" app instead.