Restored Backup Issue

[Frank Page MD]

Hi, 

Calengoo, mobile and desktop versions have been a great satisfaction for many years for me - I really depend on it!

I accidentally deleted several important Lists each with multiple tasks, when they displayed as duplicates while setting up a new pc.

I am able to restore these items in the Calengoo mobile app by using the Automatic Backup/Restore utility. However the Restored data is being continually over written upon sync with Google Calendar/Tasks and will only show those Lists I did not delete.

Is there a way to have the mobile app's Restored Tasks override, update or otherwise take priority over the Google Tasks version?

Thanks, please help!

Frank

 

[CalenGoo Support]

Hi Frank,

I am glad that you like Calengoo so much! 😊

The problem seems to be that the task list has an ID (i.e. it is not new and thus not being uploaded) and a task list with that ID does not exist on the server any more. I think you can solve the problem by tap&holding the task list header in the task view and selecting "Copy all into new list" to create a new list with all your tasks.

Does that work? Please try this and don't hesitate to contact me again if you have any problems or questions!

Kind regards

Dominique

[Frank Page MD]

Hi Dominique!

Yes your suggested fix worked perfectly 

Calengoo is the absolute best!

Can't thank you enough 

Frank