7.3 Gas Issues

[Ariano Waiker]

Issues are simple to create and flexible to suit a variety of scenarios. You can use issues to track work, give or receive feedback, collaborate on ideas or tasks, and efficiently communicate with others.

Issues let you track your work on GitHub. When you mention an issue in another issue or pull request, the issue's timeline reflects the cross-reference so that you can keep track of related work. To indicate that work is in progress, you can link an issue to a pull request. When the pull request merges, the linked issue automatically closes.

Issues can be created in a variety of ways, so you can choose the most convenient method for your workflow. For example, you can create an issue from a repository, an item in a task list, a note in a project, a comment in an issue or pull request, a specific line of code, or a URL query. You can also create an issue from your platform of choice: through the web UI, GitHub Desktop, GitHub CLI, GraphQL and REST APIs, or GitHub Mobile. For more information, see "Creating an issue."

For more information about projects, see "About Projects." For more information about task lists, see "About task lists." For more information about labels and milestones, see "Using labels and milestones to track work."

To stay updated on the most recent comments in an issue, you can subscribe to an issue to receive notifications about the latest comments. To quickly find links to recently updated issues you're subscribed to, visit your dashboard. For more information, see "About notifications" and "About your personal dashboard."

To help contributors open meaningful issues that provide the information that you need, you can use issue forms and issue templates. For more information, see "Using templates to encourage useful issues and pull requests."

You can @mention collaborators who have access to your repository in an issue to draw their attention to a comment. To link related issues in the same repository, you can type # followed by part of the issue title and then clicking the issue that you want to link. To communicate responsibility, you can assign issues. If you find yourself frequently typing the same comment, you can use saved replies.For more information, see "Basic writing and formatting syntax" and "Assigning issues and pull requests to other GitHub users."

Some conversations are more suitable for GitHub Discussions. You can use GitHub Discussions to ask and answer questions, share information, make announcements, and conduct or participate in conversations about a project. For more information, see "About discussions." For guidance on when to use an issue or a discussion, see "Communicating on GitHub."

Description: When searching for a school from the 2024-25 FAFSA form, the full name of a school may not be displayed on the screen. In the case of a school with multiple programs or locations, this makes it difficult for a user to know which entry to select.

Description: Graduate students who are notified of having a Pell-eligible Estimated Student Aid Index (SAI) after submitting a 2024-25 FAFSA are shown an incorrect message stating they may be eligible for a specific Federal Pell Grant amount. Although a graduate student could have an SAI that is Pell-eligible, the graduate student is ineligible to receive a Federal Pell Grant and should not receive the incorrect message.

Workaround: A parent who encounters this issue will need the student to access or restart the 2024-25 FAFSA form. If the student logs in to StudentAid.gov and does not see the application under My Activity, the student will need to navigate to the FAFSA landing page, start a new form as a student, and invite the parent to the application. This action will nullify the previous FAFSA form initiated by the parent.

Note: Due to another known issue, users will need to confirm their settings the first time they log in each day. If a user changes their address back to their foreign address, they will need to follow this workaround the next time they log in (if on another day).

Description: All users without a Social Security number (SSN), including those with an Individual Taxpayer Identification Number (ITIN), must manually enter their financial information in the 2024-25 FAFSA form due to an issue that prevents financial information for those users from being pulled into the FAFSA form. We still encourage all impacted users to enter an ITIN, if they have one.

Workaround: There is currently no workaround to this issue. Once a permanent fix is identified and implemented, the Department will attempt to retrieve federal tax information (FTI) for an affected user via the direct data exchange with the IRS and will reprocess the FAFSA, as necessary, to reflect any changes. There is currently no estimated timeline for resolution of this issue.

Workaround: Contributors who are unable to accept the FAFSA invitation should wait until their information has been verified by the SSA before re-attempting to access the FAFSA invitation.

Description: When a FAFSA contributor who has a pending Social Security Administration (SSA) match status attempts to enter the FAFSA form via an invitation, they are blocked and are shown messaging stating they are unable to enter the form while they still have a pending SSA match status.

Description: In some cases, when an applicant is completing a correction, the values previously entered into the assets fields (e.g., total of cash, savings, and checking accounts) are removed from the correction and the user is asked to provide them again. If the student is dependent, the parent(s) may also be prompted to make a correction to their section of the form and provide asset information. Similarly, if the parent starts a correction to their section of the form, they may be asked to provide their asset information again. It may also trigger a required action for the student to provide assets again in their section.

The user (whether student or parent) should re-enter the values in the assets fields, sign, and submit. If the student is dependent and on the Section Complete page they see messaging displayed that indicates their parent must also take action to correct their section of the form, the parent should also log in to re-enter the values in the parent assets fields.

Description: Students can add additional schools to a processed FAFSA correction, even if the correction transaction was initiated by an FAA via the FAFSA Partner Portal (FPP) and contains a professional judgment flag. Transactions that have been generated by corrections made via the FPP should not be available to students to add additional schools.

Previous Workaround: FAFSA contributors may log in to StudentAid.gov to access the form via Dashboard or in My Activity. Once logged in to StudentAid.gov, the contributor also has the option to click on the link in the invitation email to be taken to the right place.

Resolution: A student who is a citizen and initially selects "Eligible noncitizen" on the 2024-25 FAFSA form will now be able to complete the form after the student changes the citizenship status response to "U.S. citizen or national".

Previous Workaround: There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved.

Note: A related issue previously resulted in a contributor with no SSN and no existing FSA ID being unable to see the FAFSA form to which the contributor was invited on the Dashboard/My Activity page. This resulted in the contributor being unable to access that form. That issue also is resolved.

Previous Description: From the start of the soft launch period through Jan. 5, 2024, some students who searched from the 2024-25 FAFSA form for a school to enter on the FAFSA were presented with a Federal School Code associated with that school that had previously been deactivated. There was no way for the student to know that a deactivated Federal School Code had been selected, and the student submitted the 2024-25 FAFSA with the deactivated Federal School Code. On Jan. 6, 2024, we implemented a fix to prevent deactivated Federal School Codes from being presented to students on the 2024-25 FAFSA from that date forward.

Interim Resolution: Federal Student Aid (FSA) implemented an interim fix that stops this issue from occurring for affected parents until such time as FSA implements a permanent fix. A parent contributor who was previously prevented from completing the 2024-25 FAFSA form online page can return to the form and pick up where the parent left off.

Resolution: A student who selects the Eligible Noncitizen status on the 2024-25 FAFSA form and proceeds to enter an A-Number that ends in zero is no longer prevented from completing and submitting the form.

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