Unable to upload source document

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Laura Diez

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Aug 31, 2019, 5:50:23 AM8/31/19
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Hi all,

I am new to Cafetran Espresso. I have downloaded it and was eager to try it out but I am unable to upload a document to translate. All I get is a blank screen with that little "Choose file" window which does not even have a drop-down menu, all I can do is either press OK or the red X button on the upper left corner, which leads nowhere.

What am I doing wrong? I have searched on the Internet for a clue but have not found anything... Please help!

Cheers,
Laura


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Igor Kmitowski

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Aug 31, 2019, 5:58:32 AM8/31/19
to CafeTranslators
Hello Laura,

It looks like you are trying to upload the unsupported document format - probably iWork's Pages document. If you wish to translate this type of the document, first you need to convert it to Pages 09 in Pages.

Kind regards,
Igor
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