Greyed Mapping Button on certain calls

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Sep 7, 2018, 3:10:58 PM9/7/18
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I reported my problem recently about my Mapping button only allowing me to click General Alarm Calls. It seems that any other call its greyed out. First I thought it was because I was still using the free trial so I went and purchased the subscription but it is still the same. So now I'm waiting on a solution from you guys. Thanks

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