ChannelAdvisor Developer Network

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The ChannelAdvisor engineering team does not answer support questions through this Google Group. All support requests should be directed to ChannelAdvisor Support by opening a support case at or emailing If Support is unable to answer your question they will escalate to our engineering team. To ensure your question is answered in a timely manner please provide:
  • Developer Key
  • Sample request
  • Sample response
  • Any related error messages
Please continue to use this forum to discuss our API, trade code samples, ask non-support questions, and search for answers to previous questions so everyone can continue to collaborate on those topics. We will continue to use this forum to announce updates to our API and to provide notifications of system issues.