Safetyfor your drivers, Amazon employees, and the public is a deeply held value at Amazon. We empower you to determine when conditions are unsafe. We require you to follow safety standards and regulations on the road, behind the wheel, in the yard, or in an Amazon facility. We expect you to report all unsafe acts, conditions, and incidents immediately to Amazon management. There is nothing more valued than your safety and the safety of others.
If you suspect any unauthorized access on your Amazon Relay account (e.g., unauthorized account setup, password/ e-mail/ user/ phone number/ bank account change), or any account security issue, you can contact us at
r4c-s...@amazon.com. Amazon does not request personal information like passwords, OTPs, and credit card numbers over phone or e-mail. Read more about how to secure your account, and identify whether an email, call or webpage is from Amazon. If you need help with resetting your account password, please follow the instructions here.
Amazon does not tender loads through any third-party load boards. Any Amazon loads posted on third-party load boards will only be tendered directly to approved and onboarded carriers via the Relay web portal or Relay mobile app. If you are interested in hauling loads for Amazon, sign up and book directly on
relay.amazon.com.
I make $18.25 per hour. Sometimes my check will be like $550, maybe $600 a week, after taxes. They offer drivers a number of different shifts. I work four days a week, 10:30am to 9:30pm. That was the one that worked best for me because that way I still had a couple of days at the end of the week where I thought that I would be able to squeeze in everything else I want to do. But it turns out: Nope, not nearly enough time.
It can be taxing on the body because when you get to the warehouse to load up, you have to do it yourself. We load up company vans with up to 15 bags, each of which has up to 30 packages, plus oversized boxes that don't fit into the 15 big bags.
This is a very solitary job, too. It can get lonely because you literally are driving around for 10 hours by yourself with no one to talk to. When I get home from work after all those hours, my kid is asleep, my wife's in bed already, and I feel like I missed out on the day.
But in my opinion, it's also important to deliver safely. I don't know what everybody else is doing, but where we deliver it gets dark earlier. I try to deliver as many packages as I can but I don't over-exert myself because the way I see it, my safety is the most important.
This one box I had wouldn't scan with this device they give us called the Rabbit, and the computer device said to return it to the station. I told the station what happened. I'm talking to the dispatcher on the phone, she says to me that I have to go back out and just leave the box on the stoop. Mind you it's 45 minutes back one way for that delivery, I'd been on the road since 10:30am, it was like 9:30pm, quarter to 10 at night, and it was time for me to go home.
We'll translate the most important information for your browsing, shopping, and communications. Our translations are provided for your convenience. The English version of
business.amazon.com, including our Conditions of Use, is the definitive version. Learn more
Did you know that Amazon offers a program that helps you become the full-time owner-operator of your own package delivery business? If you are interested in the logistics industry and a hands-on business opportunity, explore becoming the owner-operator of your own business through the Amazon Delivery Service Partner program, also known as DSP, below.
Please note this program is available in select locations. Please review the current list of available Amazon Delivery Service Partner locations if you are interested in starting your own Amazon delivery business.
Amazon offers several opportunities to start a small business or a side business by delivering products to customers. Even though you would work as your own independent business, Amazon offers several advantages for becoming a part of the program and a delivery service owner-operator.
3) Interview or rejection notification: If your application is approved, you will be contacted for an interview as a part of the process. You will also be required to participate in a station visit, attend a live webinar, sign a non-disclosure agreement (NDA), and submit a business plan prior to your interview. If you are not selected, you will be notified via email and you can apply again after 12 months from the date you originally applied.
If you would like to create an additional income stream, or focus on a flexible, part-time venture delivering products to customers, you can deliver part-time with your own vehicle through the Amazon Flex Program. If you have a physical storefront, you can join of the Amazon Hub Delivery Program.
If you are a solopreneur or small business you can get business-only pricing on select products and explore business-only account features such as Business Analytics and integration with business software such as QuickBooks. In addition, if you have a consumer Amazon Prime account, you qualify for a free Business Prime Duo account. Explore the benefits of Amazon Business now or create a free Amazon Business account.
"Personal grooming must be maintained at an acceptable level, including but not limited to prevention of unpleasant breath or body odor, modest perfume/cologne, and clean teeth, face/ears, fingernails and hair," Amazon.com Inc. says in a recent version of its policies governing these small delivery companies, or what the company calls Delivery Service Partners.
The document, reviewed by Bloomberg, also requires that drivers refrain from "obscene" social-media posts, undergo training programs approved by Amazon, follow instructions from Amazon's delivery app and be drug tested whenever Amazon representatives ask.
For several years, Amazon has sought to bring order to its far-flung delivery operations, which were plagued by accidents, complaints about thrown packages and infamous incidents such as the time a contract driver relieved herself in a customer's driveway. But in exerting more control over these workers, legal experts say, the company has created legal risks for itself.
Amazon has chosen not to directly employ DSP drivers, an arrangement that shields it from costs and liabilities the work incurs. Amazon's growing sway over its delivery partners, however, could convince courts and government agencies that the company is actually a "joint employer" or "vicariously liable" party.
Amazon is hardly the only company to use such a "fissured" labor model: Franchised, subcontracted or ostensible contract workers staff most McDonald's restaurants, have become the majority of Google parent Alphabet's workforce, are a linchpin of FedEx's business model and powered Uber's rise from startup to corporate giant and verb.
Under their agreement with Amazon, DSPs are obligated to "defend and indemnify" the company in cases involving acts by their drivers, including those involving "death or injury" to any human being. David Weil, the Obama administration's top wage regulator and the author of a landmark book on the dangers of "fissured" work arrangements, is in line to be nominated for his former post at the U.S. Labor Department, Bloomberg Law reported, citing multiple sources familiar with the process.
Amazon's labor arrangements have already been challenged in court, both by drivers seeking to hold the company responsible for unpaid wages, and by victims of collisions who charge that Amazon is responsible for their injuries. Earlier this year, the company agreed to pay $8.2 million in a class-action settlement to resolve Seattle-area DSP employees' claims of missed breaks and overtime pay without admitting wrongdoing. Amazon is facing similar complaints in a handful of other states.
Company spokesperson Rena Lunak said in an email that "the suggestion Amazon is seeking to avoid responsibility for delivery drivers is wrong." She went on to commend the DSPs for their ability to tap into local communities and hire great drivers while taking advantage of Amazon's logistics experience, technology and support services.
Amazon became the world's largest online retailer, in part, by promising shoppers quick delivery, handing off items stored at warehouses to United Parcel Service Inc. and the U.S. Postal Service for the trip to customer doorsteps. The company about a decade ago started building its own capacity to move goods in an effort to accommodate its frantic growth and reduce its reliance on other companies. Today, Amazon is its own largest mailman, delivering more than half of its own shipments.
To meet the task, Amazon turns to two groups of drivers: Amazon Flex workers, who like their Uber or Instacart counterparts are classified as independent contractors exempt from U.S. employment laws; and DSP drivers, who are classified as employees of local logistics companies. Amazon started the DSP program in 2018, pitching it as a way to support small entrepreneurs.
Previously, the company relied on regional logistics providers, who transported packages with their own fleet of mostly generic delivery trucks. As the new, branded DSP program rolled out, the company cut ties with the regional firms in favor of these new startups that worked almost exclusively for Amazon. The company last year said there were more than 1,300 DSPs across North America and Europe, employing 85,000 people.
3a8082e126