ServiceNow Administrator | US Texas Plano (onsite)
Irfan Shaik
Job Title: ServiceNow Administrator
Location: US Texas Plano (onsite)
$40-43/hr on C2C
Job Summary:
We are seeking a skilled ServiceNow Administrator with a strong background in ServiceNow Enterprise Service Management, User Management, and TSM development. The ideal candidate will have 3 5 years of experience in software development, with a focus on ServiceNow platforms. This role requires a proactive individual who can manage and optimize ServiceNow functionalities to enhance user experience and operational efficiency.
Responsibilities:
- Administer and maintain the ServiceNow platform, ensuring optimal performance and availability.
- Manage user accounts, roles, and permissions to ensure secure access to the ServiceNow environment.
- Develop and implement TSM (Technical Service Management) solutions to streamline processes and improve service delivery.
- Collaborate with cross functional teams to gather requirements and translate them into technical specifications.
- Provide support and troubleshooting for ServiceNow incidents and requests.
- Conduct regular system audits and performance tuning to ensure compliance and efficiency.
- Stay updated with the latest ServiceNow features and best practices to recommend improvements.
- Assist in the development of training materials and user documentation.
Mandatory Skills:
- Proven experience in ServiceNow Enterprise Service Management.
- Strong knowledge of ServiceNow administration, including user management and role based access control.
- Experience in TSM development and implementation.
- Proficient in scripting languages such as JavaScript and knowledge of ServiceNow APIs.
- Excellent problem solving skills and attention to detail.
- Strong communication and interpersonal skills.
Preferred Skills:
- ServiceNow Administration certification.
- Experience with ITIL processes and frameworks.
- Familiarity with Agile methodologies.
- Knowledge of integration techniques with other enterprise systems.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3 5 years of relevant experience in ServiceNow administration and software development.
- Demonstrated ability to work independently and as part of a team.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
If you are a motivated individual with a passion for ServiceNow and a desire to contribute to a dynamic team, we encourage you to apply for this exciting opportunit
--
Thanks & Regards,
Irfan Shaik
P : 972-440-0069
Agile Enterprise
Solutions Inc.
2591 Dallas Parkway,Suite 300, Frisco,TX 75034.
Email: irfan...@aesincus.com Website: www.aesinc.us.com
IRFAN SHAIK
Irfan Shaik
Job Title: ServiceNow Administrator
Location: US Texas Plano (onsite)
$40-43/hr on C2C
Years of Experience: 3 5 Years
--