ServiceNow Senior Technical Lead – HRSD & Moveworks | Remote
Irfan Shaik
Job Title : ServiceNow Senior Technical Lead – HRSD & Moveworks
Location : Remote-USA
$65-67/hr on C2C
ServiceNow Senior Technical Lead with strong experience in HRSD (HR Service Delivery), Moveworks integration, Conversational AI, and ServiceNow platform development. Candidate must have expertise in ServiceNow HR Case Management, Employee Service Center, Lifecycle Events, API integrations, and AI-driven automation.
Core Skills:
ServiceNow HR Service Delivery, Moveworks, Conversational AI, Chatbot Integration, Employee Experience, Workflow Automation, Integration Hub, REST API, Flow Designer, Service Portal, UI Builder, JavaScript, Workday Integration, Case Management, Knowledge Management, Lifecycle Events
Must-Have Skills:
ServiceNow Platform
- ServiceNow HRSD (HR Case Management, Employee Service Center, Lifecycle Events)
- ServiceNow Development (Business Rules, Script Includes, Client Scripts, UI Policies)
- Flow Designer, Integration Hub, Service Portal, UI Builder
- CMDB, Knowledge Management, Catalog Items, Workflows
- ServiceNow administration and platform configuration
Moveworks / Conversational AI
- Moveworks implementation and integration with ServiceNow
- Conversational AI / Chatbot development
- NLP (Natural Language Processing) use cases
- AI-powered employee support automation
- Virtual Agent / chatbot workflows
Integration Skills
- REST API, SOAP API, Web Services
- MID Server, Integration Hub spokes
- HR system integrations (Workday, SAP HCM, SuccessFactors)
- Identity integrations (Active Directory, Azure AD, Okta)
- Data mapping, transformation, and API orchestration
Technical Stack
- JavaScript (server-side & client-side scripting)
- JSON, XML
- Web services architecture
- ServiceNow scripting and debugging
- Performance optimization and system design
Desirable Skills
- Now Assist / GenAI (ServiceNow AI capabilities)
- AI/ML automation strategies
- Agile / Scrum delivery
- DevOps / CI-CD pipelines for ServiceNow
- Security, compliance (PII, GDPR, HR data privacy)
Experience
- 8+ years IT experience with 6+ years ServiceNow development/implementation
- HRSD implementation projects
- Moveworks + ServiceNow integration experience
- Enterprise-scale deployments
- Stakeholder management / client-facing roles
- Technical leadership
Certifications
- ServiceNow CSA (Certified System Administrator)
- CIS-HR (HRSD specialization)
- CAD (Certified Application Developer)
- Moveworks certification (if applicable)
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Thanks & Regards,
Irfan Shaik
P : 972-440-0069
Agile Enterprise
Solutions Inc.
2591 Dallas Parkway,Suite 300, Frisco,TX 75034.
Email: irfan...@aesincus.com Website: www.aesinc.us.com
IRFAN SHAIK
IRFAN SHAIK
Job Title : ServiceNow Senior Technical Lead – HRSD & Moveworks
Location : Remote-USA