SFDC BA – B2B Commerce || San Diego, CA (Remote with some travel to client location)

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utkarsh srivastava

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12:44 PM (5 hours ago) 12:44 PM
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Job Title: SFDC BA – B2B Commerce 

Location: San Diego, CA (Remote with some travel to client location)

 

The Role

Act as the bridge between customers’ commercial, R&D, and operations teams and the technical delivery team. Elicit, document, and translate business needs into functional requirements for Salesforce solutions supporting the integration.

 

Key Responsibilities

  • Conduct workshops and interviews with Customer stakeholders (Sales, Marketing, Finance, Supply Chain)
  • Document business processes, user stories, and functional specifications for Sales Cloud, Service Cloud, CPQ and B2B Commerce
  • Analyze gaps between Customer legacy processes and Salesforce ecosystem
  • Serve as liaison between business users, IT, vendors, and development teams
  • Support UAT planning, test case creation, and user training
  •  

Required Qualifications

  • Experience: 5+ years as a Salesforce BA in Life Sciences / HLS
  • Salesforce Knowledge: Sales Cloud, Service Cloud, CPQ fundamentals and B2B Commerce
  • Domain: Understanding of reagent/antibody commercial workflows or diagnostic products
  • Soft Skills: Excellent communication; ability to translate scientific/commercial needs into technical requirements
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