Hiring:: Salesforce Program Manager :;Franklin, Tennessee (Hybrid)

[Uma Adhikari]

Hi ,

My name is Uma, and I am a Sr. Technical Recruiter at E-Solutions Inc. I am reaching out to you for an excellent job opportunity with one of my top tier clients across America. If you are available and looking for something exciting, please revert with your updated resume.

 

Title:Salesforce Program Manager

Location:Franklin, Tennessee (Hybrid)

Program Manager with 12+ years of experience to lead transformation program. Manage cross-functional teams, governance forums, stakeholder engagement, planning, risk management, and delivery execution across Salesforce, Data Cloud, Contact Center, Dealer, and AI workstreams.

Key Responsibilities
Lead end-to-end program governance, planning, execution, and delivery across multiple workstreams and business units.
Develop and manage integrated program plans, milestones, dependencies, release schedules, and business commitments.
Drive executive stakeholder communication, steering committee governance, and leadership reporting.
Manage program risks, issues, assumptions, dependencies, and mitigation strategies.
Coordinate cross-functional teams including Product Owners, Architects, Business Analysts, Data Architects, Integration teams, QA, DevOps, and Change Management teams.
Facilitate PI Planning, release planning, program increment reviews, governance reviews, and leadership checkpoints.
Track delivery health, scope, budget, resource utilization, schedule adherence, and business outcomes.
Support Discovery workshops, roadmap planning, operating model definition, and transformation strategy development.
Establish and maintain program governance, RAID management, KPI tracking, and status reporting frameworks.
Collaborate with Product Owners and business stakeholders to prioritize initiatives and maximize business value realization.
Oversee vendor coordination, offshore-onshore collaboration, and resource planning activities.
Ensure successful release readiness, UAT governance, adoption planning, and production deployment activities.
Drive continuous improvement, operational excellence, and program performance optimization throughout the transformation lifecycle.

Skills & Qualifications
Salesforce Ecosystem Delivery Leadership
Agile Program Management / SAFe
PI Planning & Release Management
Executive Stakeholder Management
Risk & Dependency Management
Financial Planning & Budget Management
Vendor & Partner Governance
Contact Center & Customer Experience Programs
Data Cloud, AI, and Enterprise Integration Program Delivery
Excellent communication, leadership, and decision-making skills

 

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Thanks & Regards Uma Adhikari Sr. Technical Recruiter E-Solutions E: um...@E-solutionsinc.com  W: www.e-solutionsinc.com Offices in 35 countries with a global workforce in 150 countries   Disclaimer: E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation,gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.EEO/AA/M/F/Vet/Disability.