Urgent job opening for Senior ServiceNow ITOM & AIOps Consultant || USA, Remote

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rajat jaiswal

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4:26 PM (5 hours ago) 4:26 PM
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Urgent job opening for Senior ServiceNow ITOM & AIOps Consultant || USA, Remote 

ServiceNow AIOps
USA, Remote
Longterm Contact
ONLY USC & GC
Payment Term: NET-60

JD

 

  • Implement and configure ServiceNow AIOps, including:
    • Event Management
    • Health Log Analytics (HLA)
    • Agent client collector implementation and Metric Intelligence (MI)
    • Machine Learning–based anomaly detection
  • Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap, etc) into ServiceNow.
  • Design AIOps architecture, data flows, dashboards, and service health models.
  • Configure alert rules, correlation logic, noise reduction policies, and service impact models.
  • Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
  • Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
  • Collaborate with Cloud, DevOps, and ITSM teams to deliver end‑to‑end solutions.
  • Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
  • Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
  • Solid knowledge of cloud platforms (AWS/Azure/GCP) and ITIL processes.
  • Strong analytical and problem‑solving skills.
  • Excellent communication and client‑facing abilities.
  • ServiceNow certifications (CSA, CIS‑ITOM, CIS‑Discovery, CIS‑Event Management) good to have.

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