Location: St. Louis, MO(Onsite)
Candidate has to be
ServiceNow certified.
Job Summary:
We are seeking a highly
skilled ServiceNow Developer with a strong background in system
administration to join our team. The ideal candidate will be responsible for
developing and managing ServiceNow workflows, ensuring seamless interaction
with automation systems, and driving end-to-end automation initiatives. This
role requires a deep understanding of ServiceNow administration and a proactive
approach to problem-solving.
Responsibilities:
- Design,
develop, and implement ServiceNow workflows to enhance operational
efficiency.
- Administer
and maintain the ServiceNow platform, ensuring optimal performance and
reliability.
- Collaborate
with cross-functional teams to gather requirements and translate them into
technical specifications.
- Integrate
ServiceNow with various automation systems to facilitate end-to-end automation
processes.
- Monitor
and troubleshoot issues within the ServiceNow environment, providing
timely resolutions.
- Develop
and maintain documentation related to workflows, processes, and system
configurations.
- Provide
training and support to end-users and stakeholders on ServiceNow
functionalities.
- Stay
updated with the latest ServiceNow features and best practices to
continuously improve the platform.
Mandatory Skills:
- Proven
expertise in ServiceNow administration, including configuration and
customization.
- Strong
understanding of ServiceNow workflows and automation capabilities.
- Experience
with scripting languages such as JavaScript, HTML, and CSS.
- Familiarity
with ITIL processes and best practices.
- Excellent
problem-solving skills and attention to detail.
- Strong
communication and interpersonal skills to effectively collaborate with
team members and stakeholders.
Preferred Skills:
- Experience
with ServiceNow integrations using REST and SOAP APIs.
- Experience
with ITOM, ITAM, HRSD, CSM, or other ServiceNow modules.
- Exposure
to Agile/Scrum delivery methodologies.
- Knowledge
of Service Portal and UI Builder.
- Experience
supporting enterprise-scale ServiceNow implementations.
- Strong
communication and stakeholder management skills.
Qualifications:
- Bachelor's
degree in Computer Science, Information Technology, or a related field.
- Relevant
certifications in ServiceNow administration or development are a plus.
- Demonstrated
ability to work independently and as part of a team in a fast-paced
environment.