(Please CC to Official mail id:-( jitendr...@tekgence.com)
Role: Sr. Business System Analyst with Case Management and Credit Card domain
Location: LAS VEGAS NV
Rate $55/hr CTC All Inclusive including 4.8% VMS charges
Experience:
The Business System Analyst must have at least 8+ years of experience in all
key areas of responsibility.
Must have experience in
Case Management applications
Financial industry experience with Credit Card domain knowledge is a plus.
Pega knowledge - is preferred
Key Responsibilities:
Collaborate with stakeholders to understand their needs and gather detailed
business requirements, processes, and solutions.
Develop and document business and IT process models to illustrate current and
future states. Perform fit-gap analyses.
Gather and document design requirements.
Communicate findings, recommendations, and project updates to stakeholders.
Prepare and execute testing plans, leading and assisting team members in
performing and completing test activities, and documenting/communicating
testing results.
Assist with development of plans and work artifacts in support of the project
management life cycle.
Assist with troubleshooting software systems.
Identify opportunities for process improvement and contribute to ongoing
optimization efforts.
Facilitate workshops, meetings and collaborative work sessions with
cross-functional teams in a remote environment.
Skills:
Must have experience with Case Management applications
Strong analytical and problem-solving skills.
Proficiency in data analysis tools and techniques.
Experience with business process modeling and documentation tools.
Knowledge of project management methodologies.
Proficiency with Software Development Life Cycle (SDLC) management software
such as Atlassian.
Ability to work collaboratively with cross-functional teams. Ability to build
relationships and develop rapport with customers.
Excellent communication and interpersonal skills. Ability to listen effectively
and uncover information that may not be explicitly stated.
Ability to communicate clearly and concisely, both verbally and in writing
about technical subjects to non-technical users in a way they can easily
understand.
Skilled in the use Microsoft Office, Excel, Visio, PowerPoint, and
SharePoint
Jitendra Kumar
Sr. Talent Acquisition Specialist