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Job Title: Project Manager –
Document Management (AI/ML)
Job ID:
798302 VRS
Location: Richmond, VA (Hybrid) (Onsite/Remote
flexibility based on project needs)
Employment Type: Contract
ONLY LOCAL
VISA- H1B & USC
Job Summary
We are seeking a seasoned Project Manager – Document Management to
lead enterprise-wide document intake, processing, and automation initiatives.
This role is ideal for a professional with deep expertise in document workflows, ECM/EDMS platforms, and
AI/ML-driven automation.
The Project Manager will assess current-state
document workflows, identify inefficiencies, and implement scalable solutions
to reduce manual effort and improve accuracy. This role will oversee document
intake across multiple channels—including fax, email, physical mail, and
electronic submissions—ensuring compliance with regulatory and organizational
standards.
A key focus of this role is leveraging AI/ML technologies to enable intelligent
document classification, data extraction, and automated routing.
Key Responsibilities
Program Leadership & Oversight
- Lead, mentor, and
manage a team of document management professionals.
- Establish governance
frameworks, including SLAs, KPIs, and operational metrics.
- Oversee end-to-end
document management operations and program delivery.
- Provide regular
updates to senior leadership on risks, progress, and performance.
- Coordinate
cross-functional teams and manage project timelines and deliverables.
Business Process Improvement
- Assess current
document workflows and identify inefficiencies and bottlenecks.
- Develop process
documentation (process maps, swimlanes, flow diagrams).
- Design and implement
optimized workflows for document intake, classification, routing, and
archival.
- Apply Lean
/ Six Sigma methodologies for continuous improvement.
Document Capture & Routing Technologies
- Serve as SME for
document capture tools such as RightFax and Kofax.
- Configure routing
rules for inbound documents from multiple channels.
- Integrate capture
platforms with enterprise systems and workflows.
- Evaluate and
implement Intelligent Document Processing (IDP) solutions.
Enterprise Content Management (ECM/EDMS)
- Manage platforms such
as Laserfiche,
IBM FileNet, or Hyland (OnBase/Perceptive Content).
- Define document
taxonomy, metadata, retention policies, and access controls.
- Ensure system
performance, availability, and compliance.
- Collaborate with IT
teams on upgrades and infrastructure planning.
AI/ML Automation
- Implement AI/ML
solutions for:
- Document
classification
- OCR/NLP-based data
extraction
- Intelligent routing
- Develop and optimize
machine learning models and automation rules.
- Measure automation
success (cycle time reduction, error rate, cost savings).
- Drive innovation by
adopting emerging document intelligence technologies.
Stakeholder Engagement
- Gather and translate
business requirements into technical solutions.
- Facilitate
stakeholder workshops and requirement sessions.
- Act as liaison
between business units, IT, vendors, and compliance teams.
- Communicate technical
concepts effectively to non-technical stakeholders.
Required Qualifications
- 10+ years of
experience in document/content/records management
- 5+ years of program
or team management experience
- Strong experience
managing document management teams and operations
- 7+ years of hands-on
experience with:
- RightFax, Kofax, or
similar tools
- ECM/EDMS platforms
(Laserfiche, IBM FileNet, Hyland)
- OCR, ICR, forms
processing technologies
- Proven experience
implementing AI/ML solutions for document automation
- Expertise in business
process modeling (SIPOC, flow diagrams, swimlanes)
- Strong analytical,
problem-solving, and communication skills
- Experience with
Agile/Waterfall methodologies and tools (Jira, Azure DevOps, MS Project)
Preferred Qualifications
- Bachelor’s degree in
IT, Business, Computer Science, or related field (Master’s preferred)
- PMP / PgMP
certification
- Lean Six Sigma Green
Belt or Black Belt
- Certified
Information Professional (CIP) or Certified Records Manager (CRM)
- Experience with RPA
tools (UiPath, Blue Prism, Automation Anywhere)
- Knowledge of
compliance frameworks (HIPAA, SOX, FOIA, NARA)
- Experience with
cloud-based ECM platforms and migration initiatives
Key Skills
- Document Management
& Workflow Optimization
- AI/ML &
Intelligent Automation
- ECM/EDMS Platforms
- Process Improvement
(Lean/Six Sigma)
- Stakeholder
Management
- Program & Team
Leadership
Ruchi Verma | Esvee
Technologies Inc.
+1 (703) -8796| ruchi@esveetech.com | www.esveetech.com
14101 Sullyfield Circle Suite
400D, Chantilly VA 20151