Title: JDE AS400 Developer
Location: Atlanta GA
Competencies: 10+ years’ experience required with Oracle JDE World product configuration for Supply Chain and Sales Order Management.
Must-Have Skills
1. JDE WorldSoft A7.3 or later (SVR, DW, VO, PO, UDC, DD, WW, RDA, FDA, SDA)
2. JDE functional knowledge of WMS, SnD and Finance modules
3. AS/400 development – DB2/400, SQL/400, SQLRPGLE, RPG/RPGLE, CLLE, CL
4. Tools – ALDON, HAWKEYE, DBU, UCT, JIRA, ServiceNow
5. Experience with JDE product WMS or PKMS is a plus
Responsibilities
• Maintain day-to-day stability of JDE World applications on IBM i / AS/400 (Tier 0/Tier 1)
• Monitor production alerts, jobs and interfaces; triage issues, restore service quickly and escalate critical alerts per SOP
• Provide on-call support, handle incident intake, impact assessment and customer communications until closure
• Perform root-cause analysis for Sev-1 / Sev-2 incidents; implement permanent fixes and preventive controls
• Support change windows, outages and maintenance; validate post-deploy health and ensure rollback readiness
• Maintain and execute operational runbooks, escalation paths and first-hour checklists
• Track and close incidents and problems, coordinating with infrastructure, network, database and downstream application teams
• Produce and distribute operational reports and dashboards on incidents, trends and SLAs
Technical Skills
• Strong hands-on experience with IBM i (AS/400) operations and tooling
• Proficient in CLLE, RPGLE, SQLRPGLE with ability to validate data using SQL400
• Experience supporting JDE World Supply Chain and Finance modules in production, including job streams, batch runs and integrations
• Familiarity with API / interface checks using tools such as Postman or SOAP UI
• Comfortable reading logs, job spool files and system messages to isolate faults quickly
Process & Governance
• Work within ITSM processes (e.g., ServiceNow) for incidents, problems and changes; keep tickets current and accurate
• Document RCA, resolution steps and knowledge-base articles; keep SOPs up to date
• Contribute to alert tuning and threshold setting to reduce noise and improve MTTR
• Support Agile/Scrum ceremonies for production backlog and problem tickets