Field Services Technician / Cognizant / Location: Rome, NY 13441 - Onsite
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Jan 15, 2026, 12:18:07 PMJan 15
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Job Title: Field Services Technician
Location: Rome, NY 13441 - Onsite LOCAL
Location: Rome, NY 13441 - Onsite LOCAL
REQUIRED SKILLS:
macOS
Operating System Windows
Networking
Operating system hardware and software
*Please confirm onsite availability in your submission notes*
Rate: $25
Top Skills:
· 2–5+ years of experience in field support, desktop support, or IT operations.
· Windows and macOS operating systems
· Hardware diagnostics and repair
· Basic networking (TCP/IP, Wi‑Fi, switches, cabling)
· Mobile device support (iOS/Android)
· Familiarity with ticketing systems, asset management tools, and remote support platforms.
Job Description/Responsibilities:
On‑Site Support & Troubleshooting
· Diagnose and resolve hardware, software, and connectivity issues for desktops, laptops, mobile devices, printers, and peripherals.
· Provide hands‑on support for network equipment, cabling, and basic infrastructure components.
· Perform break/fix repairs, part replacements, and warranty coordination.
Installations & Deployments
· Install, configure, and upgrade end‑user devices and applications.
· Support site rollouts, equipment refreshes, and technology deployments.
· Set up workstations, conference rooms, and specialized equipment as needed.
Maintenance & Preventive Work
· Conduct routine inspections of IT equipment and infrastructure.
· Perform preventive maintenance to reduce downtime and improve reliability.
· Ensure compliance with IT standards, security policies, and operational procedures.
Top Skills:
· 2–5+ years of experience in field support, desktop support, or IT operations.
· Windows and macOS operating systems
· Hardware diagnostics and repair
· Basic networking (TCP/IP, Wi‑Fi, switches, cabling)
· Mobile device support (iOS/Android)
· Familiarity with ticketing systems, asset management tools, and remote support platforms.
Job Description/Responsibilities:
On‑Site Support & Troubleshooting
· Diagnose and resolve hardware, software, and connectivity issues for desktops, laptops, mobile devices, printers, and peripherals.
· Provide hands‑on support for network equipment, cabling, and basic infrastructure components.
· Perform break/fix repairs, part replacements, and warranty coordination.
Installations & Deployments
· Install, configure, and upgrade end‑user devices and applications.
· Support site rollouts, equipment refreshes, and technology deployments.
· Set up workstations, conference rooms, and specialized equipment as needed.
Maintenance & Preventive Work
· Conduct routine inspections of IT equipment and infrastructure.
· Perform preventive maintenance to reduce downtime and improve reliability.
· Ensure compliance with IT standards, security policies, and operational procedures.
Ashish Singh
Recruitment Specialist
Resource Logistics, Inc.
39 Milltown Road, East Brunswick, NJ 08816
Fax: (732) 553-0568
Email: Singh....@resource-logistics.com
Web: www.resource-logistics.com | LinkedIn
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