Roles and Responsibilities:
· Serve as the technical owner of the Appian platform - including environment strategy, configuration, performance, and stability.
· Plan and execute Appian upgrades, patches, capacity scaling, and environment refreshes.
· Define and enforce architecture standards, best practices, design patterns, and governance for Appian implementations.
· Collaborate with business, delivery teams, infrastructure, information security, and external vendors to ensure reliable and compliant platform operations.
· Review solution designs and ensure alignment with enterprise architecture, security, and performance requirements.
· Lead troubleshooting and root cause analysis for high priority incidents.
· Support DevOps/CI-CD pipelines for Appian deployments and promote modern automation practices.
· Maintain platform documentation, runbooks, and operational procedures.
Required Qualifications:
· 8+ years of hands-on Appian experience, including architecture and environment management.
· Strong understanding of Appian components: Records, Data Fabric/CDTs, SAIL, process models, integrations, plug-ins, RPA.
· Proven experience with upgrades, performance tuning, and environment configuration (Appian Cloud and self managed).
· Solid knowledge of integration patterns (REST/SOAP, queues, JDBC).
· Experience working with security teams on SSO, SAML/OIDC, RBAC, and platform hardening.
· Experience with identity and access management and platform security.
· Excellent communication and stakeholder management skills.
Preferred Skills:
· Appian Lead Developer certification.
· Experience working with Appian Support and vendor partners.
· Background in financial services or other regulated environments.
· Familiarity with CI/CD, automated testing, and monitoring tools (Splunk/ELK/AppDynamics, etc.).