Locals OR Nearby
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Product Definition & Value
• Responsible for determining business needs, understanding market demands and technical trends, problem solving and proposing solutions.
• Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team.
• Manages product planning through day-to-day collaboration and decision making with a cross-functional team including engineers and business partners.
• Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity.
• Defines product health and performance metrics.
• Creates dashboard/reporting requirements and KPIs to measure product performance.
• Identifies opportunities to improve feature performance and overall product health using data.
Communication and Collaboration
• Interacts directly with business stakeholders to understand business problems.
• Presents options/recommendations clearly and persuasively to support business stakeholder decision making.
• Works with engineering teams to understand, prioritize and document technical and non-functional features.
• Owns effective relationships with engineering teams across Starbucks Technology.
Product Planning & Delivery
• Practices iterative, agile development.
• Identifies and documents technical tradeoffs as well as dependencies and constraints.
• Performs validation of features against stated goals; facilitates user review/acceptance testing.
• Manages execution and eliminates blocking issues during development.
• Works with cross-functional teams on feature sizing and delivery planning.
• Effectively communicates product delivery milestones and progress.
Basic Qualifications
• Bachelor’s Degree in Computer Science, Information Technology, Business, or relevant field.
• Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (4 years).
• Demonstrated ability to work with design and engineering to deliver customer-facing features (4 years).
• Hands-on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with a variety of stakeholders (4 years).