Job Title: Lead ServiceNow Developer &
Architect
Location: San Jose, CA (Onsite)
Role Overview
We are seeking an experienced Lead ServiceNow Developer
& Architect to design, develop, and optimize ServiceNow solutions. The
ideal candidate will have deep expertise in ServiceNow platform capabilities,
strong development skills, and the ability to lead end-to-end implementations
while collaborating with cross-functional teams.
Key Responsibilities
- Demonstrate a strong understanding of ServiceNow
products and platform capabilities
- Design, develop, and implement new ServiceNow
applications and enhancements
- Build and optimize workflows, scripts, and
automation solutions to improve business processes
- Develop and manage web portals using JavaScript,
Bootstrap, and Angular
- Monitor platform performance, health, usage, and
compliance standards
- Collaborate directly with end users to
troubleshoot and resolve issues
- Participate in all phases of the development
lifecycle including design, development, testing, and production support
Technical Requirements
- 12–15 years of overall IT experience
- Minimum 6+ years of hands-on ServiceNow
development experience
- Strong experience with ServiceNow modules such
as ITSM, ITAM, ITOM, ITBM, or SecOps
- Proficiency in JavaScript and modern web
development technologies
- Experience developing dashboards, tools, and
automated workflows
- Hands-on experience with ServiceNow components
such as Business Rules, Client Scripts, UI Actions, and related objects
- Experience with ServiceNow upgrades, patches,
and platform maintenance
Preferred Qualifications
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder
management abilities
- Experience leading teams or mentoring junior
developers is a plus