RE: Desktop Support Engineer // Location:: Midland, TX (Onsite)

[Ankita]

Hi,

I hope you’re having a great day! 

Please have a look below and let me know if you are interested.

Title: Desktop Support Engineer

Location: Midland, TX (Onsite)

Onsite/Remote/Hybrid: (“Onsite”) 

Role Descriptions:

Provides second-line investigation and diagnosis. Resolves and closes incidents service requests as per the procedures allocated timelines Logs relevant incident service request details as per process in ITSM tool. Communicate with client regarding incident progress Ensures tickets are updated at all times until issues are resolved Comply with Quality Health Safety Environment (QHSE) and IT policies Liaise with clients| IT support groups and 3rd party providers when necessary Essential Skills: Desktop Management - Infrastructure Services (IS) Desirable Skills:

Keyword:

Skills: Desktop Management - Infrastructure Services (IS) Experience Required: 6-8

Thanks & Regards!

Ankita Pal

Lead IT Recruiter

Email: ankit...@pacerstaffing.com