Very Hot Urgent req for the position of SAP Solution Manager @Lansing, MI

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Vijay Kumar Saraswat

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May 9, 2016, 2:56:24 PM5/9/16
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Position:- SAP Solution Manager

Location:- Lansing, MI

Duration:- 12+ Months

MOI:- Telephonic + Skype

 

Need only USC, GC

 

Top Three Skills:              

·         Overall high level experience technically and functionally with ChaRM.

·         Experience with Solution Manager 7.1 -ITSM, OCC, BCPA, etc

·         Customer Service skills- we perform LOTS of end user support, often repetitive information

Job Description:-

·         Dart Container went live with SAP's ChaRM in June 2015 and has had an open Basis/ChaRM need that they were looking to fill directly or through contract to hire within the functional team in the PMO.

·         Our consultant will Support the Change Control (CHARM) and Solution Manager product for the business. Apply corrective notes for any ChaRM issues. Troubleshoot open support desk ticket related to Charm. Help support any Retrofit issues.

Here are the key benefits of ChaRM.

·         Improves management of transports (CTS,CTS+)

·         Ensures efforts are approved before work begins (Request for Changes –RFC)

·         Reduces manual efforts via transport of copies

·         Enable Retrofit process

·         Cross System Object Locking

·         Establishes accountabilities – Auditing Reports

·         Improves visibility into changes

·         Provides a single source for all changes

Additional Information:

·         Are there any particular questions you would like me to ask them prior to sending them to you?

·         We do have a great relocation package that includes some of the following depending on a few different variables, and nothing is guaranteed:

·         Relocation Allowance 2500-5000

·         Home finding trips

·         Corporate housing (paid for by company)

·         Self moving bonus

·         Assistance with sale and purchase of new home

·         Break of lease assistance

·         Car transportation

·         Moving costs (truck rental, moving team, etc) assistance

·         Along with several others, but once again there are several variables to consider.

Work Environment:-

·         Dart is a family run organization that is the leader in their business. They are currently going through a very deadline intensive SAP implementation that will be taking them through a 4 year journey. Business casual environment.                         

Interview Information:

·         What does the interview process look like?

·         Combined 1 ½ hour WebEx with the BASIS Manager and BASIS Team Lead or Sr. BASIS Admin.

·         Can you hire off the phone?

·         Yes, prefer WebEx with video enabled.                         

·         Who is the Internal/External Customer:        

·         All support will be internal to the DART’s SI and employees. No external customers.                         

·         Impact to the Internal/External Customer:  

·         Will be working with the internal technical team but primarily with the business team.                       

Business Challenge:-

·         Here are the key benefits of ChaRM.

·         Improves management of transports (CTS,CTS+)

·         Ensures efforts are approved before work begins (Request for Changes –RFC)

·         Reduces manual efforts via transport of copies

·         Enable Retrofit process

·         Cross System Object Locking

·         Establishes accountabilities – Auditing Reports

·         Improves visibility into changes

·         Provides a single source for all changes                         

                                 

 

Regards,

Vijay Saraswat

Assistant Recruitment Manager

 

Phone  248-565-4747 Ext-108 Fax: 248.254.7211

Tekshapers Inc

1441 E Maple Rd,Suit#301,Troy,Michigan, USA

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