Fwd: 233 Burke Road Garage Door Motor Clarification

[L&M Dobbyn]

Hi All,

Just so you know, I spoke to Daniel this morning about this and other open points.

QL will likely want to send out someone to check out the garage door motor, to make sure that there is no deeper problem with it. I hope this is OK but I said to Daniel that if they want to send someone out, it will be OK even if QL bills us for a site visit.

I’m thinking longer term about the garage door/motor warranty. If in fact there is an issue with the garage door and/or motor, it is better for QL to inspect and determine this for themselves. If there is an issue and they don’t detect it, it will be a lot more difficult for them to claim later that the warranty is voided, if they conduct an inspection now. Hope this makes sense.

Thanks

Marina

Begin forwarded message:

From: L&M Dobbyn <lukean...@bigpond.com>

Subject: Fwd: 233 Burke Road Garage Door Motor Clarification

Date: 21 April 2026 at 4:47:21 pm AEST

To: Daniel Thompson <Daniel....@turnbullcook.com.au>

Cc: Ben Sattler <bsat...@hotmail.com.au>

Hi Daniel,

The new garage door stopped working yesterday evening. I understand from Ben (copied in) that he managed to get it working again this morning by switching it off, then switching it back on again.

It appears the issue is fixed for now, however, I’m thinking we should probably let QL know, in case this happens again. QL may also be able to advise if this is something they have encountered previously for this product.

Could you please prepare an email to QL regarding this, and please also ask them to confirm (in case this happens again) whether there is a charge for their on-site attendance where the equipment stops working and is under warranty?

Thanks

Marina

Begin forwarded message:

From: Daniel Thompson <daniel....@turnbullcook.com.au>

Subject: RE: 233 Burke Road Garage Door Motor Clarification

Date: 6 February 2026 at 12:23:02 pm AEDT

To: Quicklift Office <off...@quickliftdoors.com.au>

Good Morning Xander,

 

I’ve not seen a reply to the below query. On the basis the motor has been installed. The committee has therefore assumed Quicklift would not have recommended an unsuitable solution.

 

Kind Regards,

 

---

Daniel Thompson
SENIOR STRATA MANAGER

   03 8697 0600
   daniel....@turnbullcook.com.au

 

From: Daniel Thompson 
Sent: Tuesday, 20 January 2026 9:40 AM
To: Quicklift Office <off...@quickliftdoors.com.au>
Subject: 233 Burke Road Garage Door Motor Clarification

 

Good Morning Xander,

 

As you are aware, the door at 233 Burke Road has stopped again.

 

The team at QL has recommended the motor is replaced as the solution to resolve the breakdown.

 

Prior to works order being issued, the committee would like to clarify that the new model motor (GA403) is suitable for the garage door at BurkeVue. It has less Newtons (horsepower) than the existing (outdated) model, i.e. 1,000N for new model vs 1,200N for outdated model.

 

We hoping to progress this asap, so your prompt response to this would be appreciated.

 

 

 

Kind Regards,

 

---

Daniel Thompson
SENIOR STRATA MANAGER

   03 8697 0600
   daniel....@turnbullcook.com.au

  Level 6, 3 Bowen Crescent,
      Melbourne VIC 3004

   1300 726 842 – After Hours Emergency

---

turnbullcook.com.au | Follow us on LinkedIn 

    

This message is intended for the addressee(s) named above.  
It may contain privileged or confidential information.  
If you are not the intended recipient of this message you must:

- Not use, copy, distribute or disclose it to anyone other than the addressees;

- Notify the sender via return email; and

- Delete the message (and any related attachments) from your computer immediately.

Turnbull Cook Strata Management Pty Ltd, do not accept responsibility for changes made to this message after it was sent. 
Unless otherwise stated, views expressed within this email are the author's own and do not represent those of Turnbull Cook Strata Management Pty Ltd.