How Can I Download Accident Report From Dubai Police
Charles Holley
A couple of days ago I was involved in a three car pile up. I was the car at the back. It started by the car at the front breaking suddenly and the car in the middle hitting it. I then hit the car in the middle. All drivers submitted their police report on the Dubai Police app. I put down that I was not responsible. I just got the report and I am listed as the liable party for the other two drivers. How is this possible when I was the driver and the back and caught up in it? Is there anything that I can do?
I come back to my car dejected, and call my insurance to explain what happened, and also arrange recovery. Insurance arranges the same, but also tells me to get the police report before loading the car on the recovery and taking it to their approved workshop. So I call 999 again and explained the entire thing. They keep saying they cannot send a Police Patrol, so I need to go on the Dubai Police App or Website and get my report under 'Unknown Accident'. For this I also need to pay AED 420/-.
The nonsense: Then I get a call from a random landline number who tells me they are Dubai Police and they see me uploading the pictures of my car. They say the damage is too big to report it as 'Unknown Accident' so I should call 999 and ask them to send a Police Patrol to investigate and open a 'Hit & Run' case. So I called 999, they keep saying report it as 'Unknown Accident', we cannot send Police Patrol. So I called the landline number back, that lady then transfers to her senior who asks me to convince the people at 999 to send a Police Patrol. I call again, but same response from 999. So I called the landline number again, and this Senior guy asks me my location, and then tells me to go to the nearest Police station which is Bur Dubai Police Station near Jafiliyah Metro. By then the recovery guy comes, I somehow convince him to load the car without the Police Report after explaining the events to him. He agrees and we both go to Bur Dubai Police Station.
At the Police Station, I was a headless chicken going from one desk to another because nobody seemed to care too much. Ended up with this old guy who basically handles accidents and accident disputes. I explain the situation to him, he ends up saying the same thing; report on Dubai Police App/Website as 'Unknown Accident'. I explain to him that its giving me an error, and Dubai Police themselves called to say the damage on the car is too much and I should open a hit and run case at the Police Station. He said you can do that online. I ask him where the hit and run option is online because I cannot find it. He's like maybe it will come tomorrow, or the 'Unknown Accident' error will go tomorrow, so try tomorrow morning. I told him that I cannot leave the car at the workshop because they won't accept my car without the Police Report. He then says call 999 and make me speak to them. I called, explained again, then gave him the phone. They speak something in Arabic which I don't understand since I don't speak the language. He then gives me the phone, and the 999 guy says I know your case now. Go back to the accident site with the car and call 999 again and ask for me. I will arrange for a Police Patrol to come. I'm like, okay maybe I shouldn't have moved the car, but they are not blaming me for it, so I sit in the recovery and go back to the accident site. While going there, the recovery company calls me to inform that these further trips will cost me, it won't be complimentary. I had no mental strength at this point, and I needed the recovery, so I just agreed.
I get to the accident site, call 999, ask for the guy, and he takes the address for the location and says the Police Patrol should get there in 10 minutes. I receive a call from the Police Patrol in 15 mins asking what happened. Again, with all the strength I had, I explained to him. He's like is there a camera around? I say yes, the car who committed the accident can be seen but not the number plate. I tell him there are other cameras on the road ahead and for sure at least some camera must have caught the number plate. He says okay I will come, send me your location on Whatsapp. I'm thinking I already gave the previous guy my location and explained exactly where I am. But whatever, I send the location to the Police Patrol on Whatsapp. He arrives after 20 mins, inspects the car and the location, asks some questions. That's it. He doesn't even go to the Building Security of Sahara Tower to check the CCTV footage. He takes my ID, license, car registration, and asks me to come to Bur Dubai Police station. AGAIN!!!
The above incident, from the time I got to know my car was damaged, till I received the Police Report was 4 hours!!! It took me 4 hours to go through this hassle, only for Dubai Police to call me and send me a payment link to send me the report to give the insurance.
The police could've easily investigated, but they chose not to, even after some people from their department suggested that it would be better not to report this incident as an Unknown Accident due to the extent of the damage on my car.
Tl;Dr: Unknown accident on my car resulting a very bad damage. Dubai Police makes me run like a headless chicken only to get the police report at the end after paying AED 420/- which I was trying for the past 4 hours.
If you get into an accident, reporting it to Dubai Police should be a priority. The accident could be as minor as a bump, but without involving authorities, you will find it hard to get your car repaired or claim insurance. Failure to report may also lead to legal consequences.
If the accident has led to major car damage rendering it immovable, or had caused severe injuries, dial 999 to report the accident to Dubai Police and request an ambulance. A person from traffic police will arrive on the spot to take statements and address the situation.
Statistically, Dubai Police have a lot on their plate, and you should not call 999 for minor accidents. If you got your rental car in an accident in Dubai or very own car, you should report the accident via Dubai Police App through these steps:
If the parties are not sure who to blame, you can call in traffic personnel from the app or dial 999 to resolve the issue. It usually takes approximately 3 minutes to file your report using the app. Taking the correct pictures of damaged vehicles along with the location visibility is important.
Since registering accidents via police stations can take hours, Dubai Police have trained employees of ENOC Petrol Stations to aid affected parties with the Dubai Police App. This is one of the best apps to help drivers in Dubai. The trained professionals will also teach you the particulars of the app to improve future awareness.
For serious cases, they will arrange the pickup of the vehicle only after the police have cleared the scene. Otherwise, you can drive your car to the respective workshop. Your insurance company will also handle the claims of other affected parties based on the report.
In such a scenario, you are to report to the Dubai Police and obtain a damage report. Consequently, there is a possibility that police can also find out the perpetrator through the camera surveillance system.
Getting into a road accident is something everyone tries to avoid, however, sometimes it can happen. Being in a road accident can easily become a stressful situation for many people, especially if there is substantial damage. It can leave them panicked and confused about how to report a car accident in Dubai. Motorists can have more control of the situation if they are aware of the steps to report an accident in Dubai. MyBayut breaks down the steps for reporting road accidents in Dubai, both minor and major. We will also be discussing how to deal with a situation involving accidents for parked cars. Find out ways to report an accident, how to get the Dubai Police accident report and what to do after.
If the accident is minor, meaning there are no injuries and all damages to the vehicle are of a cosmetic nature, motorists can also report a car accident in Dubai via the Dubai Police mobile app. Accidents involving two to five cars can be reported through the app.
Another way for those looking at how to report a traffic accident in Dubai is to go to ENOC petrol stations. There are certain locations where motorists can report an accident in Dubai at ENOC petrol stations, like Mohammed Bin Zayed Road, Al Khail Road and Sheikh Zayed Road. Again, this is ideal when reporting minor accidents in Dubai where no one is injured and the vehicles are safe to drive.
The next step in reporting an accident in Dubai is to collect the Dubai Police accident report. This is extremely important, as carrying out repairs without reporting a traffic accident in Dubai and getting the police report is illegal. Additionally, insurance companies will not cover the cost of repair until the Dubai accident report has been issued.
After you have collected the Dubai Police accident report, notify your motor insurance company about the situation. Let them know that you have the police report and they will advise you on the next steps.
Motorists need to report every accident to the Dubai Police. Otherwise, they will have difficulty getting repairs done without a police report for a car accident in Dubai. However, reporting minor car accidents in Dubai has been made much easier, and drivers can now use the handy Dubai Police app to do so without calling the police.
Yes, drivers must report an accident in Dubai even if they hit an object rather than another car. You must call the Dubai Police so they can issue a damage report, without which you will not be able to get repairs done to your vehicle.
All accidents, including those that happen when your car is parked, must be reported to the Dubai Police. If there is significant damage, call the Dubai Police. Otherwise, visit the nearest police station to file a report. A damage report will be issued, but for a charge of AED 50. You can then submit the damage report to the insurance company.
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