support escalation

[Tim Hendricks]

Evening!

Does anyone have any next-level support contacts these days?

I paid to upgrade to the highest level plan to be able to get API access (and, as a side benefit, priority support). The API access is still not activated for the user account that I have set up for the guy working on my various system integrations.

I followed Buildium's direction on what user permissions to give him and still no dice. It's been ~3 weeks since they said they were "researching" iut and they are not even responding to emails on ticket status now.

Incredibly frustrating.

Thanks

Tim Hendricks
Texas Real Estate Broker #595881

Residential Management Professional (RMP), Certified TX Residential Property Manager (TRPM) and Leasing Specialist (TRLS)

512-771-0188 (m)

512-236-5257 (f)

t...@512re.com

[Atwan Kwan]

wish i did, i'm switching to rentvine soon!

ak

Always Appreciate Your Referrals!

Atwan Kwan

Relocation Specialist

Taylor Properties

5410 Edson Ln

Rockville, MD 20852

(301) 970.2447 Office

(240) 258.8817 Direct

--
You received this message because you are subscribed to the Google Groups "Buildium User Group for NARPM members" group.
To unsubscribe from this group and stop receiving emails from it, send an email to buildium-narpm-u...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/buildium-narpm-users/l0j286uy.9e9d4120-3b03-4a44-91fe-61705104d7a7%40we.are.superhuman.com.