Problems with BugLogHQ & OpenBD

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Jack Braidwood

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Oct 25, 2014, 12:30:03 PM10/25/14
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I am trying to get BugLogHQ running under the latest version of OpenBD (at this time 3.1). I'm using the Ready2Run version from here:


I am running Java 1.6.0_65

java version "1.6.0_65"
Java(TM) SE Runtime Environment (build 1.6.0_65-b14-462-11M4609)
Java HotSpot(TM) 64-Bit Server VM (build 20.65-b04-462, mixed mode)

on Mac OS X 10.8.5.

I'm starting if from the command line like this:

java -jar start.jar

I've been following the install instructions posted here:


If I test this:


no results are displayed in the dashboard and something like this shows up written to the console:

BugLogListener: 11:28:10: Processing queue. Queue size: 3
BugLogListener: 11:28:11: ERROR: appFinderException.ApplicationCodeNotFound . Original message in entry: 'this is a test'
BugLogListener: 11:28:11: ERROR: appFinderException.ApplicationCodeNotFound . Original message in entry: 'Test message via rest'
BugLogListener: 11:28:11: ERROR: appFinderException.ApplicationCodeNotFound . Original message in entry: 'Test message via rest'
BugLogListener: 11:28:11: Failed to add 3 entries. Returned entries to main queue. To clear up queue and discard this entries reset the listener.

If I test this:


no results are displayed in the dashboard and something like this shows up written to the console:

BugLogListener: 11:26:30: Stopping BugLogListener (default) service...
BugLogListener: 11:26:30: Stopping ProcessQueue scheduled task...
BugLogListener: 11:26:30: Processing remaining elements in queue...
BugLogListener: 11:26:30: Processing queue. Queue size: 1
BugLogListener: 11:26:30: ERROR: appFinderException.ApplicationCodeNotFound . Original message in entry: 'this is a test'
BugLogListener: 11:26:30: Failed to add 1 entries. Returned entries to main queue. To clear up queue and discard this entries reset the listener.
BugLogListener: 11:26:30: BugLogListener service (default) stopped.
BugLogListener: 11:26:30: Starting BugLogListener (default) service...
BugLogListener: 11:26:30: BugLogListener Service (default) Started

Oscar Arevalo

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Oct 25, 2014, 12:35:11 PM10/25/14
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Hi Jack, which db are u using as backend?

Oscar

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Jack Braidwood

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Oct 25, 2014, 7:19:12 PM10/25/14
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MySQL. I've created the database, and I'm able to create applications (in bl_Application) from the web interface:

Oscar Arevalo

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Oct 25, 2014, 8:05:58 PM10/25/14
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On you config file have you change the default value for the "autoCreate.application" setting? It should be "true".

Also which version of bugloghq are you using?
--
Oscar Arevalo

Jack Braidwood

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Oct 25, 2014, 8:25:19 PM10/25/14
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It is set to true:

<setting name="autoCreate.application">true</setting>

I am using Version: 1.8.5.

Oscar Arevalo

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Oct 25, 2014, 10:46:29 PM10/25/14
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Hi Jack,

I spent some time trying out BugLogHQ with OpenBD 3.1 to reproduce the errors you mention. Turns out (as you can imagine) BugLogHQ is not compatible "out of the box" with OpenBD. However, after doing some slight changes on the code I was able to get it to work. I am able to access the web interface, send test errors (via REST listener), have them processed, and trigger rules. I was not able to get the SOAP listener to work, but I didn't spend much time on it either, since it will be deprecated on future releases.

I created a page on the wiki documenting the changes I had to make. Please keep in mind that these changes are based on my current setup, so they may not apply universally.


Hopefully those can get you started. If you ran into any more issues let me know.

Thanks!

Oscar



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