We’ve had a similar experience. It looks like the issue is intertwined with SES URLs: config/appcfc/onError_include.cfm doesn’t do anything if request.muraTemplateMissing is defined. That’s almost always the case on a site where indexfileinurls=0 since that causes request.muraTemplateMissing to be set to true but is ignored as a Global Error. The workaround is to modify config/appcfc/onError_include.cfm to run everytime a real error occurs, even if request.muraTemplateMissing is defined. I’m trying out <cfif not isDefined('request.muraTemplateMissing') || isDefined(”exception.rootCause")> since it appears exception.cause and exception.rootCause are defined for a real error but not a request.muraTemplateMissing error. (You can see for yourself by dumping exception outside the if statement in onError_include.cfm.)
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I downloaded a “new" version of the plugin (riaforge is back?!) and compared it with what I had installed. It seems that I did modify plugins/BugLogHQ/plugin/eventHandler.cfc: (https://gist.github.com/jeaguilar/fcba7c6272e110ab7d278f2bd462b288) to explicitly load application.bugLogService.
Memory lane: https://groups.google.com/forum/?fromgroups=#!topic/bugloghq/O2zDf8pwjlY
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