Installation Issues - Please help

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Anju

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Aug 27, 2015, 8:33:19 PM8/27/15
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Hi guys,

I'm trying to install and test BugLogHQ on CF11 but have been experiencing problems from the moment i installed it.  It's not functioning properly for me.  I need some help please please please.  I'll list out the exact steps to what i've done so far.

  1. Downloaded BugLogHQ from https://github.com/oarevalo/BugLogHQ
  2. Unziped it under wwwroot.  C:\ColdFusion11\cfusion\wwwroot\buglog\(client, components, config, core, etc folders are here)
  3. I ran the install script for MSSql to create the db and tables (verified and all tables are created)
  4. I updated the buglog/config/buglog-config.xml.cfm entries to:
<setting name="db.dsn">bugLog</setting>
<setting name="db.dbtype">mssql</setting>
<setting name="db.username">myDSNusername</setting>
<setting name="db.password">myDSNpassword</setting>

At this point, i navigate http://localhost:8500/buglog/  and see that the following resources (JS, CSS, Images) are not loading :  


I look in to the variable #rs.assetsPath# "buglog/hq/layouts/main.cfm and clean.cfm" and it looks like theres a extra "/" added after the variable  #rs.assetsPath# which is causing the extra "/" (see url's in image above )


So I do a full search and replace (15 counts) from  #rs.assetsPath#/ to  #rs.assetsPath#.  
I log in and i'm still having issues with CSS, JS, and Images not loading.  I checked and double checked and all the files are there.  Even the url's are correct.  So what is the issue here?  Can anyone please help.  I tried deleting and re-installing the whole app twice now and keep getting the same thing.  

Any help would be greatly appreciated.  
Thank you so much.

Anju

Oscar Arevalo

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Aug 27, 2015, 9:20:29 PM8/27/15
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Hi Anju,
Is the directory where you installed BugLog named /buglog or /bugLog? on your screenshot the URL bar shows http://localhost:8500/buglog.. but the console output shows that is trying to find the assts at /bugLog/...  Depending on your setup you may be running into a case sensitivity issue.

Thanks,

Oscar


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Oscar Arevalo

Anjana Sisodia

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Aug 27, 2015, 9:38:00 PM8/27/15
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Hey Oscar,

First and foremost I just want to say Thank you so much for creating such a wonderful open source app.  I can't wait to try it out :)  

Now all i can say is...you are a genius.  That was it.  I had named the folder "/buglog" instead of "/bugLog".  Once i renamed it and reset the app, voila...all is working now.  Thank you so very much.  You helped me fix an issue that I had been bashing my head against for the last 10+ hours.  

Again, thank you so much.  

Many Regards,
Anju

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Oscar Arevalo

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Aug 27, 2015, 9:45:15 PM8/27/15
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Glad to help!

Let me know if you have any other questions.

Oscar

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