Bubble upnp into Naim nds ,cast not working

[roy marshall]

Hi , android galaxy tab 8 , bubble into Naim nds , using bbc sounds radio 2 , hit the share symbol , bubble cast shows , tap on that , screen moves to bubble now playing screen , radio 2 legend appears and starts playing perfectly , spot on , works a treat …. Played for an hour or so ….. then later that evening returned to that same broadcast and everything worked as above but NO SOUND!! Hit the play button , but the time bar does not move although bbc sounds it’s playing fine !! …. Nothing changed in a few hours I guess , I’ve rebooted the nds , router , powered off the tab 8 etc .. time and time again ??? Any ideas … not just that same broadcast it happens on different radio broadcasts , but it did work earlier on ….. thanks very much toy

[roy marshall]

Forgot to say , on the nds screen it says bbc radio2 playing , even the track .. but no sound

[Bubblesoft]

Hi,

Can you send me a log file, attempting to play this BBC stream to your renderer for a few seconds:

- launch the app
- go into More > Settings > Control
- Enable "logging to file" (at the end of the page).
- IMPORTANT: Exit the app (More > Exit)
- restart the app
- attempt to play this BBC stream to your renderer for a few seconds
- exit the app (More > Exit)
- email me the files found on internal storage:

On Android 10 and below:

/Android/data/com.bubblesoft.android.bubbleupnp/log.txt
/Android/data/com.bubblesoft.android.bubbleupnp/prev_log.txt (if present)

On Android 11 and higher:

/Downloads/com.bubblesoft.android.bubbleupnp_log.txt
/Downloads/prev_com.bubblesoft.android.bubbleupnp_log.txt (if present)

You can access them with a file manager app and share them to your email app for sending them.

IMPORTANT: Make sure to not restart BubbleUPnP until you have sent or saved the log file as it is overwritten on app startup. 

[Bubblesoft]

Forgot to mention that le log files must be sent to bubblesof...@gmail.cm