Dear Madam,
Further to Manisha's email, may I add that our Service Quality class will start as from 11am. Thus we would be grateful if you could consider starting a bit earlier please.
Thank you for your understanding.
Yanna Ah Youne
--
"There is so much good in the worst of us,
And so much bad in the best of us,
That it hardly becomes any of us
To talk about the rest of us"
Edward Wallis Hoch