Centerpoint Energy gas ?

[Kim Fields]

I picked up phone this week when I was outside painting. It was gas company saying something about needing to notify your bank if you do automated payments because the account numbers were going to be changing. 

    I didn’t have a notebook & it was an automated call- I didn’t catch all it said. I have my June bill & it’s same account # as May bill. 

  Does anyone know what message said? Will they be mailing us information with a different account # when it changes? I don’t want to have to call their Customer service line. 

   Thanks 

   

   

[Judy Owens]

Oooh, scary!
I'd assume it's a scam until proven otherwise. Folks trying to get private information from you so they can turn you upside down and steal your lunch money as it trickles out of your pockets.
If you had answered, they might have sounded plausible enough to get you to "confirm" your name and address before telling them your bank account and routing information, or credit card number for "future automated payments."
Coup de gras would be asking you to give your account PIN number while on the phone, or they'd ask you to tell them the expiration date and 3 digit number on the back of your credit card,"for billing purposes."

The real company will contact you by paper mail. 

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[Cory Gearhart]

Yeah, having worked fraud investigations in the past this definitely sounds scammy. It's pretty common to get contacted by email and/or paper mail, but it's hard to imagine why Centerpoint would rely on phone calls to contact customers about something like this.

Cory

[Cory Gearhart]

I stand corrected!

Cory

On Saturday, June 22, 2024 at 8:38:43 PM UTC-4 Judy Owens wrote:

[Laurie Eynon]

I opened the center point app and new customer account numbers will not be available until after July 1.  Those enrolled in autopay don’t have to do anything.  If paying through automated withdrawal from a bank account- updating the center point account number will need to be done after July 1. So now is a time for scammers to take advantage of a partial truth. 

Laurie Eynon

Vendor Chair

BQG 2024 Quilt Show

(812) 336-1219

On Jun 23, 2024, at 8:32 AM, Cory Gearhart <cory.g...@gmail.com> wrote:

I stand corrected!

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