Paying for your theme what is a tag i have to choose???tag "this" Tag "theme paid for"

[Jo Ellen Dowler]

Chrome Web Store link to the extension/theme in question: 

Your problem/suggestion/question: 

Hello, I've already had to pay for your theme 3 times.  2 times just to add it to another computer of mine and the third time was because I had to set my computer to factory settings and I wanted it back when I was getting all my apps and everything else back.  Please let me know if you still plan on charging me for this (4th time????)  because if so, well if you can, just yank this theme out of my hands, or email me and tell me to delete it, whatever you have to do.  I mean, I do love your theme, but not enough to have to keep paying for it multiple times.  Thank you.

Best regards,

Jo Ellen Dowler

dowl...@gmail.com

[Browservery Support]

How themes are purchased and licensed is controlled by Chrome Web Store, not me. The licences is tied to your google account, so log in the account you purchased theme with. Go to https://pay.google.com/payments/u/0/home?utm_source=googlepay&utm_medium=website&utm_campaign=sign-in#activity. You should see all purchased themes for an account you are currently logged in there. If you don't see them, then you probably purchased them with other account or maybe it's bug with Chrome Web Store. You should be able to install purchased themes for free. For example, I'm able to install the theme I purchased half year ago on my pc and laptop.

Sellers in Chrome Web Store can't really yank themes from you, they only can give you a refund, but in this case your money will be returned to you, so it's not really yanking.

[dowl...@gmail.com]

Make this four times now that its asking for $1.99

[Browservery Support]

What do you mean? Is theme just disappears from your browser?

[Browservery Support]

Please go to https://pay.google.com/payments/u/0/home?utm_source=googlepay&utm_medium=website&utm_campaign=sign-in#activity and tell me what do you see there.