IP banned?

Rob de Santos

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Jul 18, 2018, 3:58:37 PM7/18/18

to browscap

One of my websites is unable to update. How do I tell if was banned? It's a shared IP so it's not only my site that gets impacted.

The site IP is 162.252.100

Thanks,
Rob

James Titcumb

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Jul 19, 2018, 7:33:16 AM7/19/18

to browscap on behalf of Mahirrudin Alkhoir

Hi Rob,

That's not an IP address... What result are you seeing when you are making requests please?

Thanks

James

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Rob de Santos

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Jul 19, 2018, 12:52:06 PM7/19/18

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On Thursday, July 19, 2018 at 7:33:16 AM UTC-4, James Titcumb wrote:
> Hi Rob,
>
>
> That's not an IP address... What result are you seeing when you are making requests please?
>

> One of my websites is unable to update. How do I tell if was banned? It's a shared IP so it's not only my site that gets impacted.
>
> The site IP is 162.252.100

Hi James,

OK. Sorry about that. Should have read 162.252.87.100

All the logs are telling me is there is a data error since the updated file (following the download request) cannot be found.

Thanks,
Rob

James Titcumb

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Jul 19, 2018, 12:58:37 PM7/19/18

to browscap on behalf of Mahirrudin Alkhoir

Thanks for the corrected IP.

Sorry, I still need a bit more info to help you...

I mean what response do you get? 404? Something else? Any content in the response body that indicates whether it's Cloudflare or something else?

How are you fetching the file? What URL? What programming language are you using? What library? Or just through the browser?

Thanks

James

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Rob de Santos

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Jul 19, 2018, 9:48:11 PM7/19/18

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> Sorry, I still need a bit more info to help you...
>
> I mean what response do you get? 404? Something else? Any content in the response body that indicates whether it's Cloudflare or something else?

I'm using Drupal v7 and browscap module.
No onscreen message when I manually trigger the retrieval. I have automatic retrieval turned off until I resolve this.
The server log has this:

104.230.156.159 - - [19/Jul/2018:12:49:35 -0400] "GET /admin/config/system/browscap HTTP/1.1" 200 23277 "https://www.xxxxxxx.org/admin/config" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.9) Gecko/20100101 Goanna/3.4 Firefox/52.9 PaleMoon/27.9.4"
104.230.156.159 - - [19/Jul/2018:12:49:39 -0400] "POST /admin/config/system/browscap HTTP/1.1" 302 - "https://www.xxxxxxx.org/admin/config/system/browscap" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.9) Gecko/20100101 Goanna/3.4 Firefox/52.9 PaleMoon/27.9.4"
104.230.156.159 - - [19/Jul/2018:12:49:41 -0400] "GET /admin/config/system/browscap HTTP/1.1" 200 23277 "https://www.xxxxxxx.org/admin/config/system/browscap" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.9) Gecko/20100101 Goanna/3.4 Firefox/52.9 PaleMoon/27.9.4"

Not sure if this helps. If it's not a ban or failed retrieval, then it's internal to Drupal.

-Rob

James Titcumb

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Jul 20, 2018, 1:52:01 AM7/20/18

to browscap on behalf of Mahirrudin Alkhoir

Hi Rob

Thanks let's dig a bit deeper - do you have an Apache error_log? Does anything appear in that? If not do you have any other kind of logging? The logs there are just your access logs which aren't much help unfortunately :/

Thanks

James.

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Rob de Santos

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Jul 20, 2018, 10:33:23 AM7/20/18

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On Friday, July 20, 2018 at 1:52:01 AM UTC-4, James Titcumb wrote:
> Hi Rob
>
>
> Thanks let's dig a bit deeper - do you have an Apache error_log? Does anything appear in that? If not do you have any other kind of logging? The logs there are just your access logs which aren't much help unfortunately :/

Hi James,

OK, found this in the Drupal log:

Warning: gzdecode(): data error in _browscap_import() (line 80 of /home/xxxxxx/public_html/sites/all/modules/browscap/import.inc).

This is the line of code referenced, no other error I can find:

// Decompress the downloaded data if it is compressed
if (function_exists('gzdecode')) {
$browscap_data->data = gzdecode($browscap_data->data);
}

From the code, it appears to be retrieving the file here:
http://www.browscap.org/stream?q=PHP_BrowsCapINI

James Titcumb

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Jul 20, 2018, 10:58:44 AM7/20/18

to browscap on behalf of Mahirrudin Alkhoir

Hi Rob,

You may need to contact the authors of the browscap module in Drupal then to find out more information... I'm not familiar with the code there, nor can I find anything called `import.inc` in the source tree I found at https://cgit.drupalcode.org/browscap/tree/ ...

If you can get HTTP response details to me, I can help you identify where it's going wrong :)

Thanks

James

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