Rapiddeploy

[Bethann Gendernalik]

AUSTINTexas, Jan. 25, 2023 /PRNewswire/ -- RapidDeploy, the leading provider of cloud-native 911 mapping and analytics solutions for Public Safety, announced today $34 million in new growth capital led by Edison Partners, a leading growth equity investment firm, with participation from existing financial and strategic investors GreatPoint Ventures, Morpheus Ventures, GM Ventures, Ericsson Ventures, Tao Capital Partners, Clearvision Ventures, Tau Ventures, NedBank CIB, and others. This investment brings RapidDeploy's total raised to $87 million.

RapidDeploy has grown to 10 statewide contracts and more than 1,500 contracted 911 centers using its platform. The company has also sold to major enterprise accounts, most recently General Motors' OnStar for its call centers. This new growth investment will enable RapidDeploy to build on its successes, accelerate go-to-market initiatives, and continue innovating for the Public Safety sector. The company prides itself on how it supports its mission-critical customers and partners and will be scaling to meet the growing demand for their solutions.

"With this investment, we'll be able to further our mission of saving lives by reducing response times," said Steve Raucher, CEO and Co-founder at RapidDeploy. "We are excited to have Edison Partners as the lead investor with such deep operational expertise. This investment will help us serve our customers with proven experience in delivering tightly integrated mission-critical software to one of the most demanding industries in the United States. We are here to serve the mission!"

RapidDeploy's next-generation, cloud-native solutions include Radius Mapping, a mapping tool designed to reduce response times and radically improve the way 911 calls are handled, and Eclipse Analytics, a solution that empowers Public Safety leaders to make better decisions to improve the efficacy of the entire 911 workflow. Both Radius Mapping and Eclipse Analytics are "best in class" solutions.

"First Responders should have access to configurable solutions that tap into all available data streams and communications methods in an easy-to-digest single pane of glass. RapidDeploy's Radius Mapping and Eclipse Analytics product adoption provides strong validation that they are the solution of choice," said Edison Partner Daniel Herscovici, who led the investment. "CEO Steve Raucher and his team are recognized as the premier partner and innovator with a significant technological advantage. Their vision of creating an operating system for next-generation 911 response will save lives and transform our nation's emergency response infrastructure."

"As an early investor in RapidDeploy, it is an honor to be a part of this journey. They transformed Public Safety, and continue to advance this industry," said Ray Lane, Managing Partner at GreatPoint Ventures.

911 centers require a technology platform that delivers relevant and contextual emergency information in real time for those charged with responding to emergencies. RapidDeploy is a proven leader in next-generation technology at the state and local level and will use this investment to further support and prioritize its local, state, and federal communities.

RapidDeploy is the leading provider of mapping and analytics solutions in Public Safety, transforming 911 and other emergency communications centers of any size into data-centric organizations. RapidDeploy achieves its mission of saving lives by reducing response times with new levels of situational awareness and the seamless integration of third-party data onto its cloud-native platform, ensuring it is available when, where, and how Telecommunicators and First Responders need it. To learn more, visit rapiddeploy.com and follow us on LinkedIn, Facebook, and Twitter.

Edison Partners is a leading growth equity firm providing the financial and intellectual capital that CEOs and their executive teams need to grow and scale their companies. The firm's team brings more than 275 years of combined investing, operating and sector experience to each investment, accessible via the Edison Edge value creation platform, which is tailored to each business' strategy, stage and operating needs. Edison targets high-growth financial technology, healthcare IT and vertical SaaS and marketplace companies located outside Silicon Valley with $10 million to $30 million in revenue. Investments also include buyouts, recapitalizations, spinouts, and secondary stock purchases. Edison's active portfolio has created aggregated market value exceeding $10 billion. Edison Partners manages $1.6 billion in assets. For more information on Edison Partners, please visit edisonpartners.com and follow on LinkedIn.

Recently have been testing a few different ways to do remote/rapid deployment and/or management (including using WatchGuard Cloud for management) and when testing Rapid Deploy using the website, I notice it only works correctly if the XML configuration file is saved as whatever version the Firebox is manufactured with (ie. the version on the Product Details page).

I am asking since I am testing with an appliance that is manufactured with a somewhat older version and the XML configuration file I was hoping to use is as close to what I would want the initial configuration to be, in cases where we have to get a remote user to step through the factory reset steps (since Rapid Deploy will in most cases pull the config down).

If I upload the 12.5.11 configuration to the Product Details page, it uploads and recognises the configuration but the Firebox doesn't appear to download it.

If I remove the "warn" action in WebBlocker then save with version 12.3.1 this file works perfectly.

If you are running into issues with features that are not supported, I'd suggest getting a baseline config via rapiddeploy, and applying anything else you might need via management server or cloud management once the device is confirmed upgraded to the version you'd like to move.

The resulting Firebox still boots with the upgraded firmware (12.5.11 in this case) so seems it's more about having to re-apply changes specific to the newer firmware, which shouldn't be that much as the production units would be newer devices (eg. T85 or M290).

Might also have to investigate the option of restoring a backup from the USB drive as another strategy for how to get a Firebox up and running remotely when it's on the other side of the country (obviously need to set this up before it fails!).

Through this partnership, mass notifications can be initiated and response scenarios activated in a threat. This offers advantages not only to schools but also to businesses, government agencies, retail establishments, healthcare facilities and public venues that may need to initiate lockdowns and security measures for their facilities.

Singlewire Software, based in Madison, Wis., is the developer of InformaCast and Visitor Aware, two solutions that enable organizations to detect threats, notify everyone, and manage incidents. More than 5,000 organizations in over 80 countries use these tools to enhance safety and communication so they can protect their most important asset: their people. From screening visitors to sending alerts and handling critical events, Singlewire Software offers solutions for every safety challenge. To learn more, visit www.singlewire.com.

Founded in 2016, and based in Austin, TX, RapidDeploy is the leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission critical situations.

With a curated partner network, our platform combines mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Our products improve outcomes and ultimately save lives. In 2023, RapidDeploy earned recognition for the 6th year in a row as a prominent company to watch on the GovTech 100 list, and as one of the best places to work by Built In. Learn more at www.rapiddeploy.com.

The Raptor integrated suite of school safety software and services along with the SchoolPass automated attendance and dismissal products covers the full spectrum of school safety. Contact us to learn why 60,000+ schools globally, including 5300+ U.S. districts trust us for their school safety needs.

Founded in 2002, Raptor has partnered with over 60,000 schools in 55 countries, including over 5,300 K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. To learn more about becoming a partner with Raptor Technologies, visit www.raptortech.com/raptor-connect.

To support National First Responders Day, an annual celebration on October 28th, dedicated to recognizing the brave individuals, from dispatchers to telecommunicators to field responders, NCT9-1-1 and RapidDeploy have created vital tips when calling 9-1-1. Additionally, while launched in 2020, the Learn 9-1-1 application, a 9-1-1 simulator aimed at teaching citizens how to successfully call or text 9-1-1, is now re-emphasizing the need to educate the public on text capabilities.

3a8082e126