Real Video Player Amp; Downloader

[Stephany Tousley]

WhenI upgraded to FireFox 13 my RealPlayer Browser Record Plugin was disabled as being unsafe and unstable. Now I can't download videos I watch with RealPlayer. When I Enable the Plugin, I can't watch the video (I get a blank video screen). So how do I Download and Record the videos I want like those on Planet Pulse by Rick Levine or other sites with recordable videos? I have downloaded and installed the latest version of RealPlayer and they say I will be able to download videos but I can't. Is this problem also related to this disabled Plugin?

And on Adobe clean uninstall directions, step 4, that says to delete the extra files and folders is not generally necessary and you may be denied access to delete all the files. RealPlayer also says that's not necessary.I know how to create special permissions but didn't bother because most users would not know how to do that - I didn't have to, although I'm almost certain one of these Firefox gurus will tell you I'm wrong. It's fine to do the step, it just can be difficult for many and it didn't seem necessary for me or anyone else I've heard back from.

The Adobe problem only involves Firefox . You can view videos and download them with RealPlayer download button if you don't want to do the rollback. You can even leave the RealPlayer extension disabled (if that allows you to see videos) and use another browser to download (just copy and paste the video URL onto the address bar) and the RealPlayer download button will work.

As you have noticed this is what we call a soft block. You have the option to re-enable Real Player, but the reason for the block is that RealPlayer on Windows systems this was often interfering badly with FlashPlayer 11.3. use; as you appear to have discovered.

John99: I did exactly what you suggested but Flash Player 10 simply does not load on my system, even with the debugger, whatever that is for. When I went back to my Planet Pulse site I got a FireFox message that additional add ons were necessary to show the video. When I clicked install, I got the latest Flash Player 11 version you suggested. So I'm still stuck - I can't download videos using RealPlayer. However, I downloaded a free app called BestVideoDownloader for YouTube videos and that takes care of my Planet Pulse downloads because they are YouTube videos. As far as videos on other websites, I use FVD Suite's downloader. Maybe FireFox and RealPlayer, not just Adobe, can come up with a RealPlayer downloader Add-on that works. This problem just occurred with the latest release of FireFox Desktop when it disabled my RealPlayer Browser Record (Downloader) Plugin Extension. If anyone else comes up with solutions, please post them. I will Thank You most graciously! My problem is not viewing videos but downloading them easily.

John99: Yes, Adobe confirms I am using 11.3.300.262 Flash. I disabled all other video extensions/plugins and Flash Player plays my videos everywhere including YouTube. With Flash Player and Real Player software everything still plays except that I can't download any videos. I enabled the RealPlayer downloader (Browser Record Plugin 15.0.4) and immediately I could not view any videos at all, except for a few on YouTube. They downloaded but would not replay in RealPlayer. I got a message that Real needed to download additional software. So I clicked Download but got a message that Real couldn't find the software, which was Detailed as being Content Type: video/webm. I don't know what this content is. So I disabled RealPlayer downloader (Browser Record Plugin) and I can see my videos again, but I can't download them using the RealPlayer DOWNLOAD button because it doesn't appear - it is some function of the Browser Record Plugin. So I'm back to the conflict between FireFox 13 and RealPlayer Browser Record Plugin 15.0.4 where I can't download videos using RealPlayer.

Although apparently Adobe intend these for developer testing purposes, and not end user use. You may find this Adobe information useful, it currently contains an explanation of how to install from their zipped archives. (May be worth making a copy of the page in case it changes)

I had the current version of the player downloaded already and removed it to install the 11.2 version as Adobe suggested. That did not solve the problem either. I just updated the player to the current version and the "download now" button is still not present. The videos play perfectly well however.

Yes, John99, you suppose correctly. It is this: Solution 3: Disable protected mode in Flash 11.3. I found this solution on RealPlayer's Interactive Support page (I'll document all the URLs I have used later in a Reply). I changed the Flash config file by using Notepad as follows: On 64-bit Windows, C:\Windows\SysWOW64\Macromed\Flash5. Open mms.cfg.6. Add "ProtectedMode=0" (without the quotes) to the last line in the file. Save and close.

This is where I am right now and I can Download my Planet Pulse videos but still have a problem on YouTube and Bloomberg Video. I downloaded RealDownloader 1.1.0 which duplicates some of the Real Player 15.0.4.53 functions which includes a download function (Browser Record Plugin 15.0.4.53, an update from the Record Plugin 15.0.4 disabled by FireFox). However this included Record Plugin doesn't function with FireFox so I had to install a separate program RealDownloader. I still have more steps to take now that I have uncovered part of the problem which you supposed - a compatibility problem with Flash's 11.3 Protected Mode. But I don't quite understand their instructions: "Once the compatibility issue has been resolved, you will have to repeat these steps and delete this line to re-enable protected mode. Re-enable the Downloader Plugin". It seems that re-enabling the Flash protected mode will again cause the problem with the Downloader Plugin, but I'm not there yet. I'll let you know my results after I check some more sites with videos and try to download them.

Installing Adobe Flash Player 11 Version 11.2.202.235 per cor-el's Reply solved my problem. BUT Please READ the rest of this POST. My problem is definitely the compatibility problems caused by Adobe Flash Player's newest release 11.3.300.262 and its Protected Mode. I read their comments about compatibility at the links John99 provided above and note their need to protect Flash from malicious SWF file attacks. But I don't download many videos and those I do come from trusted sites. So I won't upgrade to Adobe's latest Flash Player version until this compatibility issue with Real Player Downloader (called RealDownloader 1.1.0.66) is solved. >>>NOTE: As you install Adobe's Flash Player 11.2 you get a short screen asking you to choose 1 of 3 Options about future installations of Adobe Flash Player - Don't choose Adobe's Recommendation of Option 1: Automatically Install Future Updates as they become available. This "auto update" will re-install Flash Player 11.3 with its Protected Mode and your Download problem starts all over again! Choose Option 2 which will inform you that an update is available and gives you the choice of installing it or not. I am waiting until Adobe/RealPlayer/Mozilla all sort out this video Download/Protection incompatibility problem!

1. In Firefox, open the video, right-click on the its URL and select Copy.2.Open RealPlayer, click the RealPlayer logo, then click File, New, then New Web Browser.3. Paste the copied URL into the RealPlayer browser line and click the Go arrow.

NOTE my Reply just below cor-el's Reply which is my CHOSEN SOLUTION. I've just updated my Reply to cor-el with some notes I've learned from this forum's POSTs over the past several days.

Thanks for the Solution that cuts through all the FireFox/Adobe "recommendations"! One item you forgot was to go to www.real.com and find the RealDownloader 1.1.0 add-on Extension for FireFox and download it. I installed Real Player 15.0.4.53 (the latest update) and it has its own Downloader included which is supposed to pop-up the Download This Video tab for you. The Download This Video tab doesn't work for some reason with FireFox 13.0.1 and Real Player Support gives RealDownloader as a solution. This combination WORKS! Now I have 1 click video download ease!

Thanks for your comments. Glad I could help. But I didn't forget. The RealDownloader should not be necessary. The "Download this video" button definitely works and should appear with Firefox 13.0.1 and other people said it's working also, just like I said. Remember, it was in fact working normally with any version before the infamous Adobe 11.3. You definitely have the right version of RealPlayer. But are you positive you remembered to follow my instruction to enable the RealPlayer Browser Record Plugin extension in Firefox's Add-ons Manager under Extensions? Remember, Firefox is disabling it by default - (although it didn't for me, just said it's known to cause security or stability problems). It's a "soft block" so you can definitely enable it (the Blocklist specifically says so and I've tested it). What I explained is correct. RealPlayer should be working perfectly without having to download the RealDownloader.

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