Smart Stb Problem

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Spencer Prather

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Aug 5, 2024, 3:29:46 AM8/5/24
to bridcheloughmi
LiveSmart @jepandan Hi, @jepandan. Thank you for reaching Smart Communications. Let's get your concern resolved by sending us a DM through this link: @LiveSmart. We'll wait for your message. We apologize for any inconvenience. Stay safe!

@imjenesaisquoi @Converge_CSU anu na? do you have any plans to resolve the internet connection issue that we have since Thursday?!?! Your service sucks, para mas okay pa lumipat na to other internet provider, @PLDTHome @enjoyGLOBE @LiveSmart @SKYserves




@qiyarasmom hello @LiveSmart why can't I sign up with my number in the Smart app? It keeps on saying that an error has occurred. I urgently need to share my load but I can't log in to the Smart app which is the only way for me to do so. What's the problem?




@ChrisMacio @PLDT_Cares @LiveSmart We are experiencing loss of signal in Pampanga. Any progress with your network so far? Only emergency calls are available. Seems like total communication outage




@KneeBustedCap @EmmanXDBaclayon @LiveSmart smart is actually a great sim to use if want mo ng stable connection with affordable promos. if you have issues naman you can contact them privately, they are very considerate po




@RochelleLl1379 @modusvivendi555 @LiveSmart Why? Is it abt connection issues po ba? Smart works just fine for me, ginamit ko pa sya for ourdoors today since may interview ako for college application, smart gamit ko and smooth sya thruout thw whole day




@iyahlolsjhs @Nayona516949 @LiveSmart i did used the unli data 99 for 7 days, actually hindi naman sya mahina? there's no issues in terms of connectivity, baka sa mismong area mo yan? have u tried troubleshooting?




@kungyazcentric @SMARTCares @LiveSmart I purchased my eSim sa online store nyo last week and I cannot activate it kahit naka 50 TIMES I REPEAT 50 TIMES na ACTIVATION. I tried sa other phone ayaw din. When I contacted your agent and I said the problem (after 5 hours of conversation na paulit ulit na try again daw)




@SamanthaCr72414 @LiveSmart Why haven't you make any announcements about this outage? communications the key, you could have forewarned your customers and provide an explanation why this is happening! Yet you keep hiding this and choose instead to spam us with scripted replies. Do better.




@gotpophours @LiveSmart Hello our connection from the Smart Bro Prepaid Wifi was suddenly gone, we availed the UNLI FAM 1299 to be expired on JUL-09-2024, can we know how to fix this? We tried factory resetting the modem per the website's instruction but it still won't work?




@DavidOctaviano @LiveSmart hi I think there's a problem with some of the promos you have in your online shop. I tried to register to PowerAll 499 and it says in the website that its new. But when I entered the OTP it had an error and I received a text that it's been expired since 1-MAR-2024.




@rainrainarci @cleitonkeifer @LiveSmart @SMARTCares If you have no signal or can't send messages even though you have available data, there may be technical issues with your connection or the location where you are staying.




@DtiPhilippines @dksyshnr @LiveSmart Hi @dksyshnr, Should you wish to file a complaint, we highly recommend getting in touch with the National Telecommunications Commission to properly facilitate your concern. Kindly send your complaint to cons...@ntc.gov.ph. Thank you.




@rainrainarci @mikeedee268372 @LiveSmart It sounds frustrating to have 5G signal but experience slow internet speeds in Pagadian City. It's possible that there could be network congestion or technical issues affecting the performance of the network in your area. Have you tried reaching out to your network provider?




@Jasie1306 @LiveSmart I am inches away from reporting and filing a complaint against you in NTC. Been calling and texting you about your very poor connection and my long overdue tickets to no avail. Please act on this matter promptly.




When the customer is already paying to solve the problem, or actively comparing options to solve the problem, you still run into the barrier of whether they have the organizational will to buy from you.


This example was for a recurring-revenue business, but the same principle is true for one-time revenue businesses. One-time revenue businesses still require repeat revenue, in two ways:


This is dangerously close to a silly quiz or rubric, so we have to be careful to use the final score as guidance rather than precise analysis. Still, different choices of target market, target customer, and product trade-offs can result in dramatically different results.


What if the security company targets mid-sized businesses? The number of organizations is smaller than the number of consumers (but is still large), willingness to solve is very high (they have security policies and fear of the downside of a security incident), budgets are substantial, and so on.


In general, targeting a niche often results in a better business model, because although it reduces the number of target customers, it can increase several other numbers. This is very often the right answer whether your goal is to build a small, profitable, sustainable business (in which you stay in that niche forever) or a large multi-billion-dollar enterprise (in which the niche is your way to get started, and you expand the target market over time).


In the past days I received an e-mail alert regarding a faulty battery from my Smart-UPS 3000 RM; this, after the UPS has performed the auto-self test. To be precise the message was: "UPS: At least one faulty battery exists.".


Before perform the replacement, the "replace battery" LED was lit (fixed red); as soon I disconnected the faulty battery, the LED started flashing (red) and the unit started beeping, notifying that the battery was disconnected. Btw, so far, everything normal.


Once I installed and plugged the new battery, the UPS was supposed to detect, after a while, that a (new) good battery was now connected, stopping the beeping and turning off the "replace battery" LED. Conversely, while the beeping stopped, the "replace battery" LED stopped flashing, but was still lit (fixed) as before replacing the battery.


I waited for few minutes, then I thought to perform a manual self-test, so that the UPS would verify the new battery. The self-test was completed successfully and, finally, the UPS was back working as usual (no beeping, no warning LED lit).

Connecting on the web-based interface, I got this:


To further clarify the scenario, there were other UPS and servers in that server-room and no one turned off: some neither detected any AC power problem/failure. So if any AC power problem occurred, it was more likely just a very short voltage drop or interruption. So I can't understand the UPS behavior and I'm quite worried now.. moreover because I've just restarted everything, and I can hear loud thunder and heavy rain outside...


How old is the UPS? You can find this info on the barcode sticker (usually on the back, in the form zzyyxx12345678 where yy indicates the year of manufacture). When an older UPS indicates a battery problem, it could be the battery and/or the UPS itself that has a problem.


If it was one of the 3rd party "re-use your existing cables" batteries, it is possible that there is a poor connection on one or more of the battery terminals (these are normally 1/4" Faston F2 connectors). A poor connection will appear to work for charging and self-tests, but when the UPS actually goes to draw lots of power from the batteries during a power failure, the connection won't allow enough power to pass and the UPS shuts down.


Since I enabled Dropbox smart-sync on my dropbox business account, it looks like that superduper is also trying to backup online-only files. That means, that I will need more storage on the backup volume than the actual size of the macbookpro's SSD. Moreover, it will not be possible to restore an exact 1:1 copy, because this will not fit on the SSD again.


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Details: I've been using SmartSync with many of my files set to Online Only in two different Super Duper accounts (1 work, 1 personal). When Super Duper made a backup (bootable clone) of my 500GB MacBook Pro, the size of that backup was a whopping 895GB. Of course, restoring from the clone filled the MacBook Pro and then caused the restore to fail for lack of space.


The wonderful Super Duper support guy figured out it had something to do with Dropbox files being backed up even though they are marked Online Only. He suggested writing a Super Duper Copy Script to restore all files except those in my two Dropbox accounts. That worked for one of the Dropbox accounts; the second Dropbox account did not get ignored and tried to restore anyway. Help please.


Files marked as Online-only will be automatically downloaded back to the computer when they're accessed. Dropbox can't tell if it's you opening a file, an antivirus app scanning a file or a backup process backing up your files. Anything that attempts to access an Online-only file will cause it to be downloaded back to the comptuer. In the case of a backup process, both are doing exactly what they're supposed to do; the backup app attempts to access the file, Dropbox recognizes this and downloads the file to the comptuer, then the backup process backs it up.


Thanks Rich. I understand what's happening and why. But if the smart peeps at Dropbox (who I really admire and couldn't live without) could figure away around this it would be such a timesaver. Manually backing up the Dropbox folder is not such a good plan in the long run.


That is the problem. How do I set up an exclusion so that SuperDuper doesn't try to back up my Dropbox folder with most of the files online only. I can no longer use SuperDuper because of this, as it hangs up when it gets to the Dropbox folder. I want to exempt just that folder. where is this link to how to set up a script for this?

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