If Fred's suggested 'Scan Disk doesn't sort out the problem then we might be able to help through the process listed below.
First, do you know approximately how many tracks or albums there should be in the B2?
The B2 music management centres around a file in the B2 named 'b2db'. The B2 builds and maintains this file throughout all of its processes such as ripping, compression, renaming, deletion, playing, etc. It would be very helpful if we could look at your file, as it would give us a good indication as to how the B2 'sees' your collection.
If you would like to do this, here are the steps involved.
1. Insert a USB stick into the B2's USB C port (the stick only needs to be small volume as the file will only be about 1.5MB).
2. Format the stick to FAT32 if not already done.
3. From the B2 front panel, select and run 'Settings' --> 'Maintenance' --> 'b2db to USB' (this is a text file so can be read by any text editor).
4. Plug the USB stick into your PC/MAC.
5. Select and upload the file 'b2db' into this thread.
We can then examine the file and let you know something more of what is happening.
Regards,
Peter.