bb1 loading music

[Elaine Simper]

Hi, I'm hoping someone can help me, I got a baby brennan for Christmas, lucky me.  I thought I'd get a external CD player but the BB1 recognised it's there but the UI doesn't seem to have a rip option. It tells me there is a CD and how many tracks but that's it. I plugged the player into the mains with my phone adaptor as it came with a separate cable with a usb-b port in the back of the player. I've switched the BB1 off and on.

Any idea where I'm going wrong? Thanks for any help.

[fred.w....@gmail.com]

I suggest you look at the Brennan web site pages here

https://www.brennan.co.uk/itemcontent.php/content/nbLoad

Fred

[Elaine Simper]

duh, already done that, it's also where it says to use an external cd drive

[fred.w....@gmail.com]

Sorry, just trying to understand the details of your problem.

If from the Web UI you can see the number of tracks on the CD, are you saying that when you click on the "Rip" button nothing happens?

[Ian Voce]

Hi

 On my BB1 on the Main Menu screen, when I have a CD in the external CD drive, it shows “RIP CD” as the 5th item. I just do that.

Hop this helps

Regards 

Ian

On Monday, 28 December 2020 at 17:54:37 UTC elsim...@gmail.com wrote:

[fred.w....@gmail.com]

Please try to initiate the "Rip" from the web UI interface as detailed on the Brennan web site and see if that works

Fred

[fred.w....@gmail.com]

got this to my email

Elaine Simper 

20:47 (32 minutes ago)

thanks for getting back to me. My screen has the line labelled 'CD status' and that's it. None of the rest appears, I tried 2 CD's as well.I did plug the CD player in, perhaps the cable it came with isn't a power cable and I need a 'powered usb hub' I'll get one when I can to try it. I have a B2 as well which I've never backed up so another option is to back that up but I've no usb or external hard drive to do it with

my response

Fred Hopper

21:19 (1 minute ago)

Ok, Elaine.

Thanks for that feedback. I wonder if your software is out of date?

What I would do next is try a "Web Upgrade" on your BB1

" Main Menu > Settings & Tools > Maintenance > Web Upgrade "

and see if that helps.

Fred

[Brian Palenik]

I am having the same problem. I have been using an Apple superdrive. It looks like it recognizes it (icon appears), but the CD does not load or the rip icon appear.

Has anyone used the powered USB option and what would that look like? Thanks.

Brian

[fred.w....@gmail.com]

A powered USB is a powered USB extension hub such as

[fred.w....@gmail.com]

However please tell us what version of the BB1 software you are running. Have you successfully done a "Web Upgrade" to get the latest version?

Fred

On Monday, 28 December 2020 at 22:12:54 UTC bppa...@gmail.com wrote:

[PMB]

Hi bppa,

The Apple superdrive will not work with the BB1 - like all Apple products it is designed to only work with other Apple products.

Any USB 2.0 compatible DVD/CD Drive should work without a powered USB Hub. I use the ASUS CDRW-08D2S-U (not sure if that is available in the USA).

Paul

Brennan Support.

[Brian Palenik]

Thanks.