The problem with the JB7 not recognising the external USB HDD might be that the HDD has been partitioned as a 'GPT' type partition instead of 'MBR' type partition. Either of these partition types can then be formatted to 'FAT32' but the Brennans (JB7, B2 & BB1 models) will only recognise the 'MBR' type partition.
Re-formatting
the disk is similar to partitioning the disk but, in basic terms,
partitioning has an extra step over formatting which is relatively
simple to execute once you know what you are looking at.
To
perform a full 'partitioning and format' of the HDD, the format app
should first ask you for the 'Partition Type' or 'Partition Style',
with the options shown as 'MBR (Master Boot Record' or 'GPT (GUID
Partition Table). Select the 'MBR' option.
After
'MBR' is selected, the next option that the app will ask is for 'File
System' with various options offered such as 'FAT16, FAT32, NTFS,
exFAT and some others. Select 'FAT32'.
You
will also possibly be asked for 'Allocation Unit Size'. Select
this at 'Default' or if this is not offered then select something
like '32K' or '16K'.
Then
after the format is complete plug the HDD unit into the JB7 and check
to see if the JB7 now recognises the external USB HDD.
You will also possibly be asked for 'Allocation Unit Size'. Select this at 'Default' or if this is not offered then select something like '32K' or '64K'.