New web UI totally not working 23/6/18

[Nigel Parkes]

Just powered up to listen.

1. I can see the new UI on my iPhone but can't do anything with it

2. I get the message 'the server where this page is located isn't responding' when I try to access it from my laptop (using Safari latest version).

About to lose it big time because obviously something's been upgraded but there's been no advance notification of how to use it - 'seamless' it ain't.

FFS

[Nigel Parkes]

And now it's all back...

[Richard Burford]

I cannot get any response on my iPad, but my MacBook is working just fine. . .

[PMB]

Hi Nigel and Richard,

Are you referring the latest version 13th June 2018 software?

The UI appears to work OK on my iPhone 4GS (old model I know...). You do have to click the 'Now playing' button to change screens - to Search, vTuner, Playlists, etc.

It also works OK on my iPad Air 1.

Paul

Brennan Support.

[RobShanti]

Now this is happening to me.  I get the message 'the server where this page is located isn't responding' when I try to access the UI from my laptop using the latest version of Safari.

Has anyone any insight on this?

[Daniel Taylor]

I'm no expert.  But I've come to understand that this is a common WiFi problem.  A good solid WiFi signal is imperative.  You want at least -60 (-50 is better, -70 is worse).  And even then, sometimes, for reasons other than signal strength, there can be problems.  To eliminate WiFi as the source of the problem, plug in an ethernet cable instead, and see how things go for awhile.

Use the WiFi Strength command on the Maintenance menu.  There is plentiful informatation available here in the forum on improving your WiFi quality.

[PMB]

Hi Rod,

Do a Web Upgrade to 12th Feb 2019 and let us know if it help.

Paul

Brennan Support.