Baby Brennan

[Mark Richardson]

Dear fellow brennan lovers. I have my BB1 with me while we live in temp accomodation. BB1 has connected to the network ok as have my phone , pc etc. However the web browser  ( Chrome ) cannot find the brennan nor can the app on my iphone. Can anyone please advise if Is this ikely to be to do with the wifi settings ( which I nnpyingly cannot alter!)  or some other cause ? 

thanks in anticipation. I was hoping to the use the vtuner and at present cannot

best wishes 

Mark  

[PMB]

Hi markcric...,

Please try doing a Web Upgrade - Maintenance menu and download the latest version (V3.0) of the iPhone app.

If this doesn't help, check the IP Address shown on the BB1's screen - post it here.

Paul

Brennan Support.

[JFBUK]

Hi Mark,

The IP address has probably changed so you need to make sure you are using the new address in the web browser and make sure you force the app to rediscover your Brennan . Click on the little hifi icon in the app.

John

[JFBUK]

Mark replied to my email

Dear Paul and  John I tried your

Helpful suggestions and still no connection.

I p address is 192.1.168.233

Mark 

Hi Mark,

the wi-fi you are connecting to in your temp accommodation may be configured as a 'guest' network. 

Guest networks typically allow a device to talk to the public internet but not to other devices on the same network so your PC and phone will not see the BB1.

Using the BB1 hotspot may get round this but I am not a BB1 user so hopefully another forum user who is can step in and help.

John

[Peter Lowham]

Hi Mark,

Is the BB1 IP address really 192.1.168.233 or do you mean 192.168.1.233?

The difference is very important.

You should not need to alter IP addresses on the BB1.  When you power up the BB1, it sends out a request to the router asking for an IP address.  The router responds by sending a suitable address to the BB1. Then the connection is established.

John's query about the connection possibly being through a 'Guest' network is also relevant because 'Guest' connections don't work with BB1 or B2 units.

Can you tell us what your router IP address is?

Do you have any Wifi extenders in your network?

Regards,

Peter.