No disk lookup

[Alexander de Bordes]

Have ripped over 800 CD's. Now not able to rip.  The CD "loads" (have used internal and external CD player, but DB lookup no longer displays.  Have put on Standby and Save a few times.  Have reset CD in Maintenance as well as Sorting and...   and Compressing Help !

[Daniel Taylor]

I think the first question is what version of software are you running?  You can get that in the WebUI by clicking the cog/gear at the top and then it will appear in the window that opens up.  Or you can get it on the front panel display by pressing the Info button on the remote (twice, I think).

[fred.w....@gmail.com]

Can you also check that your B2 has a good internet connection - play some internet radio on it to test this.

Fred

[PMB]

Hi Alexander,

Is your B2 full - press INFO on the remote or click the COG wheel on the UI and check the 'Used:' figure?

Is the B2 still connected to WiFi (displaying the IP Address) and the internet (showing the clock)?

Paul

Brennan Support.

[Alexander de Bordes]

Thanks ALL for your answer.  My disk is less than 1/4 full, Paul.  My internet connection is there and as "strong" as it's always been -65db?  What has changed is that no db outside of the internet is taking place either.  The machine goes straight from "Loading CD" to its Standby state.  

With my other Brennan, even though not connected to the Web (in another location w/no internet), at least the db is consulted resulting with quite a few hits of titles even without the internet.

I have upgraded the Web UI and am backing up now for good measure.

My guess is that it has to be a BrennanB2 issue.

Thanks in advance !

[fred.w....@gmail.com]

1st -65db is not good ! 

Please also confirm that you can play the radio using the B2.

We would also like to know the version of the Brennan Software that is on your machine.

Fred.

[Daniel Taylor]

With my original question about the version, I shouls have said that the database used by earlier versions has been discontinued.  So if your software is earlier than 12 Feb 2020, then you need to upgrade to the current version.

[PMB]

Hi Alexander,

Try loading the 'old' database using 'Get mydb' from the Maintenance menu.

You do need to improve the WiFi signal - it needs to be around -50dBm for a reliable connection. You can try -

Repositioning the B2 or router.

Moving the WiFi dongle to USB C - power off first

Fit the dongle onto a short USB extension cable and reposition it

Fit an Ethernet cable for direct connection to your router.

Paul

Brennan Support.

[Alexander de Bordes]

Thank you Paul.  In response to your questions

I am far from full (800 albums on 2TB disk)

My software is up to date (Software Version B2B Mar 10 2022 10:05:42)

Still connected to WiFi

On Wednesday, March 23, 2022 at 4:42:13 AM UTC-4 PMB wrote:

[Alexander de Bordes]

My version is up to date:  Software Version B2B Mar 10 2022 10:05:42

[Alexander de Bordes]

Working on better reception, but was not an issue ripping 800 cd's 'til now

Software is up to date (Software Version B2B Mar 10 2022 10:05:42)

On Wednesday, March 23, 2022 at 2:12:58 PM UTC-4 Daniel Taylor wrote:

[fred.w....@gmail.com]

Reception can degrade for a number reasons such as a new fridge🙂 or a neighbour getting a new router that clashes with yours

Have there been any new appliences or moved appliences in your house recently?

Fred

[PMB]

Hi Alexander,

Practical experience has shown that the signal strength needs to be around the -50dBm mark for reliable WiFi operation.

Paul

Brennan Support.

[Alexander de Bordes]

No new appliances, let alone "smart" ones.  Thank you Fred

[Alexander de Bordes]

Thank you for your help. I am running the last software, dated of March of this year.

[Alexander de Bordes]

I have my Internet strength at somewhere from -48dBm to -51dBm and switched the SSD card from one B2 to another, rebooted CD and reset WiFi but still no luck.  Still going from Loading CD to Standy without Disklookup.

On Wednesday, March 23, 2022 at 1:40:14 PM UTC-4 fred.w....@gmail.com wrote:

[Alexander de Bordes]

I can play the radio, thank you.

[fred.w....@gmail.com]

Ok you are on the latest software,

Try running from the front panel

Main menu - USB - Load Database

Fred

[PMB]

Hi Alexander,

Try switching the WiFi dongles.

Do you have an external USB CD Drive you could try?

Paul

Brennan Support.