Ok we have identified the root of the problems you are having.
I am not an Apple user but there are Apple users on the forum who have done this ok.
I will copy this side conversation we have had onto the Forum thread and one of these Apple experts will advise.
Fred
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From Tod
Ok, thanks. But I am using a windows 10 PC that recognized the Mac-formatted Ipod that I have. The file structure you showed looks like the Itunes structure...just trying to export the Itunes info with artist-album-song
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To Tod
Oh Ok
Well try this
using your Windows PC plug the USB device into that (not the B2)
Then open File explorer to "find" the music folders on the USB. (just to know the path)
Then power up the B2 and open the web UI in your browser.
and go here
Then find the files thus
and when windows opens the folders choose the one containing the ARTISTS.
this should then load the stuff in that folder
Fred
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Fred