Encoding problems

[Ian Roberts]

Hi - Tracks are selected to play on the Brennan app / desktop /Sonos app from my B2 playing through a pair of Sonos One SL and often begin playing then abruptly stop and move to the next in the queue or stop playing altogether. A message states that the track has not been encoded properly. How is this fixed?

[JFBUK]

Hi Ian,

how were these tracks created ?

Ripped on the B2, or ripped elsewhere and uploaded etc. ?

John

[Ian Roberts]

Hi John
These were all ripped on the B2. It seems to occur more often, if not exclusively, when there is an entire album set to play.

Ian

[JFBUK]

Hi Ian,

I've not seen reports of encoding warnings before.

If you gave access to a computer then you could look at the file tag properties if you have suitable software installed and see what its says about encoding

John

[PMB]

Hi Ian,

Are the Tracks compressed? Check the Stats - press INFO on the remote or click the COG wheel on the web UI to see these - for any WAV files.

Had a quick look on line and couldn't see FLAC (although I'm sure Sonos does play FLAC) or WAV files mentioned on the Sonos site.

Paul

[john.h...@gmail.com]

Sonos does play wave and flac without issue 

The message not encoded properly often appears when there is wireless interference on the network 

Try wiring a sonos  speaker to ethernet which uses sonosnet and check wireless channel for this is different to router 
John