Bluetooth not pairing with my Doquas headphones

Mike Hogan

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Oct 23, 2021, 4:57:03 PM10/23/21

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Am I missing something? I opened Bluetooth Scan o the B2, turned on the headphones in pairing mode and placed them together. B2 responded no connection. Hope someone can help.

fred.w....@gmail.com

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Oct 23, 2021, 7:09:49 PM10/23/21

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Which version of the B2 software are you running? B2 or B2B?

fred.w....@gmail.com

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Oct 23, 2021, 9:03:48 PM10/23/21

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Got this reply in my personal Email:-

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B2B

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Mike, when replying to the Forum please do so from within the Forum (on the Thread where you asked your question - here!) so that there is a record of the issue and solution found and so that others looking at the Forum can jump in and help.

Thanks

Fred

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What you are trying to do should work OK with the B2B version of the software (using the Web UI interface).

Look at this page on the Brennan Web site for the "how to".

Fred

PMB

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Oct 25, 2021, 4:39:15 AM10/25/21

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Hi Mikehog...,

Do the Doquas headphones work with Bluetooth 4.0?

Paul

Brennan Support.

Mike Hogan

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Oct 26, 2021, 4:14:02 PM10/26/21

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Not sure - how do I check that?

Mike

Mike Hogan

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Oct 26, 2021, 4:14:51 PM10/26/21

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Hi

Sorry about that, I'm new to forums.

Mike

Daniel Taylor

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Oct 26, 2021, 4:21:46 PM10/26/21

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Hi Mike,

I'd expect the documentation that came with the headphones would say. If not, you could try poking around that company's website.

Mike Hogan

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Oct 26, 2021, 4:35:21 PM10/26/21

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Hi, the website says the headphones are Bluetooth 5 compliant (and NFC, whatever that is).

On Monday, 25 October 2021 at 09:39:15 UTC+1 PMB wrote:

Daniel Taylor

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Oct 26, 2021, 4:46:02 PM10/26/21

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That's a later version than what the B2 will do. If the headphones are backwards compatible to version 4.0 (I'd expect them to be), then they should work.

Backup to square one. Clear Bluetooth devices on both devices and follow instructions for the two devices. I'd guess that the headphones should go into search mode first so that the B2 can find it when the B2 starts searching.

Peter Lowham

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Oct 26, 2021, 4:59:45 PM10/26/21

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Hi Mike,

What is the exact model number of the Doquas headphones that you are attempting the pair?

Regards,

Peter.

Mike Hogan

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Oct 26, 2021, 5:16:04 PM10/26/21

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The headphones are DOQUAS Care 2. They work with everything else - Mac/PC/Google units.

Many thanks for your help.

Mike.

PMB

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Oct 27, 2021, 4:09:15 AM10/27/21

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Hi Mike,

Our usual advice for devices that will not connect is to clear all previous settings, from the Headphones in your case and the B2 and then try pairing again.