Hi Suesan,
Here is what I did to format a USB disk that just would not format on the B2. I looks abit long winded, but the whole operation can be done in less than 20 minutes.
1. On your PC, google and download 'IM-Magic Partition Resizer' from the web (its a free download), and install it onto the PC.
2. Plug the USB disk into the PC.
3. Start up 'IM-Magic' applicaton.
4. On your PC, the USB disk will probably show as 'Disk 1'.
5. Move your mouse pointer over to the 'Disk 1' window area, and do a 'right click'.
6. Select 'Delete All Partitions' from the dropdown list.
7. On the bottom right of the window, click on 'Apply Changes', then click on 'OK'.
8. 'Disk 1' should then show a status of 'Unallocated'.
9. In the 'Disk 1' 'Unallocated' area, right click and select 'Create Partition'.
10. A new window pops up showing a number of fields
'Label': <leave this blank>.
'Drive Letter': <leave as default>.
'File System': <Select 'FAT32' from the dropdown list>.
'Partition Size': <Leave as default>.
'Cluster Size': <Select '32 K' from the dropdown list>.
'Primary' or 'Logical' <Select 'Primary'.
The remaining fields should be left as default.
11. Click the 'OK' button, this window then closes.
12. You are returned to the main window.
13. Click on 'Apply Changes'.
14. A sub window opens asking for 'Commit changes' so click on 'OK' in this window.
15. A Progress window is displayed; when complete a message should display '1 operations have been executed successfully!'
16. Click 'OK'.
17 You are returned to the main IM-Magic window and the USB disk format is complete.
18. Unplug the USB disk from your laptop and plug it into the B2.
19. The B2 will now see the USB disk and you are ready to 'Export'
Let us know how you get on.
Regards,
Peter.