I have a 500GB model with the off/on toggle in back. My red and green lights are flashing and I cannot access any functions. Ate a CD and will not spit it out. I tried taking the 2 screws out on the back, and twice reset the small SD card as instructed, but it did not help.
Any suggestions? should I mail in the SD card, or the entire unit for repair.
Ordered from Amazon in Sep 18, sent in for a new CD drive a year later. ASIN #B017EMWMSO
Thanks
Mark King in Pittsburgh