This may be a new one for the experts. I did a web software upgrade today from the front panel, but when it rebooted I got the dreaded red and green flashing lights -- lost total control of all functionality.
So I read the online troubleshooting guide and saw the likely issue was related to the SD card. I could not understand how mine could possibly be loose or require reseating since I have never opened the case. But regardless, I followed the instructions to open it and when I gently pressed the SD card to release it, out popped half the card -- it was cleanly broken in half. This is indeed strange since the half that popped out does not appear brittle in any way.
My problem now is how to remove the other half which remains stuck deep in the slot. As you may know, the slot is located under the main board, thus is not easily accessible without further disassembly. Additionally, there may be ESD considerations in doing so (I do have significant electronics experience so am prepared to undertake repair).
Could Paul or one of the Brennan repair techs please advise a safe or preferred course of action here?