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George Williamson
Jul 16, 2020, 7:01:15 AM7/16/20
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When I enter a URL or a search on Youtube search on my linked Mac there are no results. Any suggestions. I can still play Youtube downloads which I previously downloaded.
Mark Abraham
Jul 16, 2020, 4:02:00 PM7/16/20
to Brennan Forum
I had the same problem on my new Macbook Pro, tried YouTube search on an older model, and it worked fine. I have no idea why, but both were Macbooks, so perhaps an issue with the operating system in the newer Macs.
Daniel Taylor
Jul 16, 2020, 4:31:02 PM7/16/20
to Brennan Forum
Here is advice I've seen for situations like this: close your browser tab for the WebUI, open a new tab, type in the Brennan's IP address manually. Try that and let us know if you're still having trouble.
PMB
Jul 17, 2020, 4:34:30 AM7/17/20
to Brennan Forum
Hi George and Mark,
Working OK this morning on my Windows 10 laptop so it may be a MAC software issue. Try clearing browser data/history > open a new browser page > type the IP Address in manually - rather than using a bookmark or short cut.
You could also try a Web Upgrade.
Paul
Brennan Support.
Mark Abraham
Jul 17, 2020, 11:20:52 AM7/17/20
to Brennan Forum
Paul,
Had the same problem with a new MacBook Pro. Switched to an older Macbook and the YouTube search worked fine, so it may indeed be a Mac specific software issue.
PMB
Jul 20, 2020, 3:28:11 AM7/20/20
to Brennan Forum
Hi Mark,
What version software is the newer MAC running?
Paul
Brennan Support.
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