Wifi password not remembered

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webstar

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Jan 20, 2020, 11:35:29 AM1/20/20
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I've only been using my new B2 for a couple of days now but have already had to enter my Wifi password three times. Should the unit remember a network so that it can reconnect to it at a later time ? And if I switch to another network and then back to the first should I expect to have to enter that network's wifi password again ?

Thanks,

Mark

Peter Lowham

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Jan 20, 2020, 1:08:50 PM1/20/20
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Hi Mark,

Yes, the B2 should remember your Wifi name and password.  I have a B2 and a BB1 and both remember the Wifi names and passwords. If you know how to log in at Linux level, the Wifi details are held in a file called 'b2settings' under the tag 'Wifi'

On the BB1 this file is located in directory ' /media/sd3' and on the B2, the file is in /'/media/hdd1'.

So in normal usage, you should only have to key in the Wifi password on the first connection.

Are you using the 'Save' function after you key in the Wifi details?

On the B2, you activate the 'Save' function by pressing and holding down the 'Play/Stop' button until a 'SAVED' message appears on the B2's display screen.

Regards,

Peter

webstar

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Jan 20, 2020, 3:02:34 PM1/20/20
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Thanks for your reply Peter

I'm afraid I wouldn't know how to log in at Linux level ... but I have been using Save before turning the unit off. It has not saved the Wifi details, and also the last time I noticed that it hadn't saved the Time Zone setring.

Peter Lowham

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Jan 20, 2020, 4:24:48 PM1/20/20
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Hi Mark,

That's somewhat odd.  In addition, the fact that your Timezone setting was also not saved would suggest that the 'Save' function has not gone to completion.  Do you get the 'Saved' message on the display?

Regards,
Peter.

PMB

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Jan 21, 2020, 3:37:29 AM1/21/20
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Hi webstar,

The B2 should save the WiFi password and any others you have connected to. You can then use the switch WiFi command to change between networks.

Please email us - link - with a brief description of the two issues and we will get back to you.

I think we need to send you a replacement SD Card to try.

Paul
Brennan Support.

webstar

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Jan 21, 2020, 4:39:45 AM1/21/20
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Peter, Paul,

Thanks for your messages.

When I hold the the Play/Stop button the green light comes om briefly, the display says "Saving" then it goes back to the date quite quickly - there is no "Saved" message (or "Complete" or similar). This morning when I tried it, it showed "Saving" for a long time (several minutes) after which I didn't notice if there was any other message before it went back to the clock.

There is no "Switch Wifi" option under the Settings menu. 

Mark

Daniel Taylor

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Jan 21, 2020, 9:54:51 AM1/21/20
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To clarify: there is no Saved or Complete message.  When the word Saving goes away, the save process is done.

The Switch Wifi command is under the Maintenance menu, which is in turn under Settings.

webstar

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Jan 21, 2020, 10:49:48 AM1/21/20
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Thanks Daniel

I do not see Switch Wifi under Maintainence but the unit reports "No Networks".

I have sent an email to Brennan Support as suggested by Paul.

John Lang Wilson

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Jan 21, 2020, 1:38:30 PM1/21/20
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